Connect with your customers on Messenger
Deliver first-class support and drive more sales on Facebook Messenger.
Live Chat
A customer support platform for Facebook Messenger
A complete customer service platform that integrates with Facebook Messenger.
Support tickets
Automatically create and track each new conversation as a support ticket.
Assign to teams
Assign tickets to agents or teams for quick and effective resolution.
Insights
See which questions are being asked the most on Facebook Messenger.
Chatbots
Help customers whenever they need answers
Continue helping customers with their questions, even when your team needs a break.
Order updates
Let users check the status of their orders and make changes, if needed.
Product questions
Provide answers about product availability, shipping options, returns and more.
Store finder
Help customers find your nearest store so that they can complete their purchase.
Exchanges & returns
Process exchanges and returns automatically and let your team handle the tougher jobs.
Chat widget
Start new Facebook Messenger conversations from your website
Add the omni-channel chat widget to your website and let customers start a conversation on whatever channel they prefer.
Go from web to mobile
Users can take the conversation from their desktop onto their phone.
Stay connected
Keep the conversation going with customers even after the close their browser tab.
Rich messages
Share images, links, products and documents
Notifications
Customers get notified when you get back to them.
Industries using Facebook Messenger
Let customers engage with you instantly and conveniently on their preferred device.