Automatically create and track each new conversation as a support ticket.
Assign tickets to agents or teams for quick and effective resolution.
See which questions are being asked the most on Facebook Messenger.
Let users check the status of their orders and make changes, if needed.
Provide answers about product availability, shipping options, returns and more.
Help customers find your nearest store so that they can complete their purchase.
Process exchanges and returns automatically and let your team handle the tougher jobs.
Users can take the conversation from their desktop onto their phone.
Keep the conversation going with customers even after the close their browser tab.
Share images, links, products and documents
Customers get notified when you get back to them.
Let customers engage with you instantly and conveniently on their preferred device.