A prompt is a set of instructions or questions given to an AI Agent to guide its response. Creating effective prompts is essential for unlocking the full potential of your AI agents. Here are some key considerations:

Best Practices for Writing Prompts

• Experiment: Experiment with different prompt formats and styles to optimise agent performance.

• Be specific: Clearly define the desired outcome of the interaction.

• Set the tone: Specify the desired tone of voice for the agent's response.

• Provide context: Offer relevant background information to guide the agent's understanding.

• Iterate and refine: Continuously test and refine prompts to improve results.

Prompt examples

• General support agent: "You are a helpful and knowledgeable customer support agent. Provide clear and concise answers to customer enquiries in a friendly and professional manner."

• Sales agent: "You are a persuasive and enthusiastic sales agent. Identify customer needs and recommend suitable products or services."