Solutions
Resources
Pricing
Products
Pricing
Pricing
Pricing plans built for business of every size
For small businesses
1500 MACs
Unlimited Seats
R4 per MAC over 500
£0.20 per MAC overage
For small to mid-sized businesses
5000 MACs
Unlimited Seats
£0.89 per AI Agent resolution
£0.20 per MAC overage
For mid-sized businesses
10,000 MACs
Unlimited Seats
£0.89 per AI Agent resolution
£0.20 per MAC overage
For small businesses
1500 MACs
Unlimited Seats
R4 per MAC over 500
£0.20 per MAC overage
For small to mid-sized businesses
5000 MACs
Unlimited Seats
£0.89 per AI Agent resolution
£0.20 per MAC overage
For mid-sized businesses
10,000 MACs
Unlimited Seats
£0.89 per AI Agent resolution
£0.20 per MAC overage
For small businesses
1500 MACs
Unlimited Seats
R4 per MAC over 500
£0.20 per MAC overage
For small to mid-sized businesses
5000 MACs
Unlimited Seats
£0.89 per AI Agent resolution
£0.20 per MAC overage
For mid-sized businesses
10,000 MACs
Unlimited Seats
£0.89 per AI Agent resolution
£0.20 per MAC overage
Trusted by the biggest and best brands
Trusted by the biggest brands
Trusted by the biggest brands
Trusted by the biggest brands
Compare plans
Find the plan that's perfect for you
Compare plans
Find the plan that's perfect for you
Highlights
Monthly Active Contacts
Up to 1500
Up to 5000
Up to 10,000
Cost per MAC over limit
R4
R4
R4
Team inboxes
Unlimited
Unlimited
Unlimited
Seats
Unlimited
Unlimited
Unlimited
Customise web widget
AI Agents
Premium Analytics
Highlights
Monthly Active Contacts
Up to 1500
Up to 5000
Up to 10,000
Cost per MAC over limit
£0.20
£0.20
£0.20
Team inboxes
Unlimited
Unlimited
Unlimited
Seats
Unlimited
Unlimited
Unlimited
Customise web widget
AI Agents
Premium Analytics
Channels
Webchat
Facebook Messenger
Channels
Webchat
Facebook Messenger
Live Chat
Tags
Unlimited
Unlimited
Unlimited
Teams
Unlimited
Unlimited
Unlimited
Shared Inbox
Notifications
Tickets
Agent Assignment
Team Assignment
Collision Prevention
Out Of Office
Conversation History
Quick Replies/Tmeplates
Restricted Team Views
Dynamic Assignments
Live Chat
Tags
Unlimited
Unlimited
Unlimited
Teams
Unlimited
Unlimited
Unlimited
Shared Inbox
Notifications
Tickets
Agent Assignment
Team Assignment
Collision Prevention
Out Of Office
Conversation History
Quick Replies/Tmeplates
Restricted Team Views
Dynamic Assignments
Chatbots
Build chatbots to automatically handle customer queries powered by the Cue Flows Engine
R7000/month
R7000/month
R7,000/month
Reply Step
Quick Reply Buttons
Update Contact Step
If Branch
Set Variable Step
AI Agent Step
Function Step
HTTPS Step
Chatbots
Build chatbots to automatically handle customer queries powered by the Cue Flows Engine
R7000/month
R7000/month
R7,000/month
Reply Step
Quick Reply Buttons
Update Contact Step
If Branch
Set Variable Step
AI Agent Step
Function Step
HTTPS Step
AI
AI Agents
Resolve customer queries instantly using an AI Agent trained on your data
Pay as you go
Let AI Agents answer customers and only pay for succesful resolutions at the end of the month
R14.99/resolution
R14.99/resolution
R1.4.99/resolution
100 Resolutions
For a bundle of 100 AI Agent
resolutions on Facebook,
WhatsApp, and your website
Resolutions
Up to 100
Up to 100
Up to 100
Cost per resolution
R9.99
R9.99
R9.99
1,000 Resolutions
For a bundle of 1000 AI Agent
resolutions on Facebook,
WhatsApp, and your website
Resolutions
Up to 1,000
Up to 1,000
Up to 1,000
Cost per resolution
R8.99
R8.99
R8.99
General AI Agent Features
AI Analysis
Train using your website
Train using documents
Request a human
Tone of voice
Multilingual
Knowledge Sources
Knowledge Management
Personalised Answers
AI
AI Agents
Resolve customer queries instantly using an AI Agent trained on your data
Pay as you go
Let AI Agents answer customers and only pay for succesful resolutions at the end of the month
R14.99/resolution
R14.99/resolution
R1.4.99/resolution
100 Resolutions
For a bundle of 100 AI Agent
resolutions on Facebook,
WhatsApp, and your website
Resolutions
Up to 100
Up to 100
Up to 100
Cost per resolution
R9.99
R9.99
R9.99
1,000 Resolutions
For a bundle of 1000 AI Agent
resolutions on Facebook,
WhatsApp, and your website
Resolutions
Up to 1,000
Up to 1,000
Up to 1,000
Cost per resolution
R8.99
R8.99
R8.99
General AI Agent Features
AI Analysis
Train using your website
Train using documents
Request a human
Tone of voice
Multilingual
Knowledge Sources
Knowledge Management
Personalised Answers
Analytics
Message Excel Export
Chatbot Response Export
Workspace Dashboard
Broadcast Results
Live Chat Dashboard
Analytics
Message Excel Export
Chatbot Response Export
Workspace Dashboard
Broadcast Results
Live Chat Dashboard
Security
SSO
R100 per user
R100 per user
R100 per user
Role Based Access
GDPR Compliance
POPIA Compliance
Security
SSO
R100 per user
R100 per user
R100 per user
Role Based Access
GDPR Compliance
POPIA Compliance
Web chat widget
Chat with customers on your website
Website Chat Widget
Customise Appearance
Remove 'Powered by Cue'
Web chat widget
Chat with customers on your website
Website Chat Widget
Customise Appearance
Remove 'Powered by Cue'
Add Ons
Additional WhatsApp Number
Integrations - Monthly Cost
R999
R999
R999
Add Ons
Additional WhatsApp Number
Integrations - Monthly Cost
R999
R999
R999
Support Plan Pricing
Get the right level of support for your business
Free
R0
Per month
Mon - Fri
09h00 - 16h30
Up to 48hr response time
Assisted onboarding
WhatsApp API support
Outbound Send support
Email support
Phone support
Integration support
Custom integrations
Dedicated customer
success manager
Coach
R9,500
Per month
Mon - Fri
08h00 - 17h00
Up to 6hr response time
Dedicated onboarding
WhatsApp API support
Outbound Send support
Email support
Integration support
Phone support
Custom integrations
Dedicated customer
success manager
First Class
R20,500
Per month
Mon - Fri
07h00 - 19h00
Up to 2hr response time
Dedicated onboarding
WhatsApp API support
Outbound Send support
Email support
Integration support
Phone support
Custom integrations
Dedicated customer
success manager
Enterprise
R60,000
Per month
Mon - Fri
Always on (24/7)
2hr weekday response
4hr weekend response
Dedicated onboarding
WhatsApp API support
Outbound Send support
Email support
Integration support
Phone support
Custom integrations
Dedicated customer
success manager
Free
£0
Per month
Mon - Fri
09h00 - 16h30
Up to 48hr response time
Assisted onboarding
WhatsApp API support
Outbound Send support
Email support
Phone support
Integration support
Custom integrations
Dedicated customer
success manager
Coach
£350
Per month
Mon - Fri
08h00 - 17h00
Up to 6hr response time
Dedicated onboarding
WhatsApp API support
Outbound Send support
Email support
Integration support
Phone support
Custom integrations
Dedicated customer
success manager
First Class
£1,000
Per month
Mon - Fri
07h00 - 19h00
Up to 2hr response time
Dedicated onboarding
WhatsApp API support
Outbound Send support
Email support
Integration support
Phone support
Custom integrations
Dedicated customer
success manager
Enterprise
£3,500
Per month
Mon - Fri
Always on (24/7)
2hr weekday response
4hr weekend response
Dedicated onboarding
WhatsApp API support
Outbound Send support
Email support
Integration support
Phone support
Custom integrations
Dedicated customer
success manager
Support Plan Pricing
Get the right level of support for your business
Free
£0
Per month
Mon - Fri
09h00 - 16h30
Up to 48hr response time
Assisted onboarding
WhatsApp API support
Outbound Send support
Email support
Phone support
Integration support
Custom integrations
Dedicated customer
success manager
Coach
£350
Per month
Mon - Fri
08h00 - 17h00
Up to 6hr response time
Dedicated onboarding
WhatsApp API support
Outbound Send support
Email support
Integration support
Phone support
Custom integrations
Dedicated customer
success manager
First Class
£1,000
Per month
Mon - Fri
07h00 - 19h00
Up to 2hr response time
Dedicated onboarding
WhatsApp API support
Outbound Send support
Email support
Integration support
Phone support
Custom integrations
Dedicated customer
success manager
Enterprise
£3,500
Per month
Mon - Fri
Always on (24/7)
2hr weekday response
4hr weekend response
Dedicated onboarding
WhatsApp API support
Outbound Send support
Email support
Integration support
Phone support
Custom integrations
Dedicated customer
success manager
