Basic

£130

Per month

Unlimited conversations

£0.20 per MAU over 500

500 Monthly Active Users

Unlimited agents

Unlimited teams

Free updates

£100 p/m for WhatsApp

Single sign-on (SSO)

Pro

£190

Per month

£100 p/m for WhatsApp

Unlimited conversations

£0.20 per MAU over 1,500

1,500 Monthly Active Users

Unlimited agents

Unlimited teams

Free updates

Single sign-on (SSO)

Pro+

£400

Per month

£100 p/m for WhatsApp

£0.20 per MAU over 5,000

5,000 Monthly Active Users

Unlimited conversations

Unlimited agents

Unlimited teams

Free updates

Single sign-on (SSO)

Enterprise

£470

Per month

£100 p/m for WhatsApp

10,000 Monthly Active Users

£0.20 per MAU over 10,000

Unlimited conversations

Unlimited agents

Unlimited teams

Free updates

Single sign-on (SSO)

Pricing

Chatbot

£350

Per month

Chatbot pricing

Chatbot

£350

Per month

Chatbot pricing

Support plans

Free

£0

Per month

Email support

Up to 48hr response time

09h00 - 16h30

Assisted onboarding

No Phone support

No Integration support

Outbound Send support

WhatsApp API support

Mon - Fri

No Customer
Success Manager

Coach

£350

Per month

Mon - Fri

Email support

Up to 6hr response time

08h00 - 17h00

Dedicated Customer
Success Manager

Phone support

Dedicated onboarding

Integration support

Outbound Send support

WhatsApp API support

Custom Integrations

First Class

£1,000

Per month

Mon - Fri

Up to 2hr response time

07h00 - 19h00

Dedicated Customer
Success Manager

Email support

Phone support

Dedicated onboarding

Integration suppport

Outbound Send support

WhatsApp API support

Custom integrations

Enterprise

£3,500

Per month

Mon - Sun

Always on (24/7)

2hr Weekday response

4hr Weekend response

Dedicated Customer
Success Manager

Email Support

Phone Support

Dedicated onboarding

Integration support

Outbound Send support

WhatsApp API support

Custom integrations

Support plans

Free

£0

Per month

Email support

Up to 48hr response time

09h00 - 16h30

Assisted onboarding

No Phone support

No Integration support

Outbound Send support

WhatsApp API support

Mon - Fri

No Customer
Success Manager

Coach

£350

Per month

Mon - Fri

Email support

Up to 6hr response time

08h00 - 17h00

Dedicated Customer
Success Manager

Phone support

Dedicated onboarding

Integration support

Outbound Send support

WhatsApp API support

Custom Integrations

First Class

£1,000

Per month

Mon - Fri

Up to 2hr response time

07h00 - 19h00

Dedicated Customer
Success Manager

Email support

Phone support

Dedicated onboarding

Integration suppport

Outbound Send support

WhatsApp API support

Custom integrations

Enterprise

£3,500

Per month

Mon - Sun

Always on (24/7)

2hr Weekday response

4hr Weekend response

Dedicated Customer
Success Manager

Email Support

Phone Support

Dedicated onboarding

Integration support

Outbound Send support

WhatsApp API support

Custom integrations

FAQs

What is a MAU?

How are MAUs billed?

What is the MAU overage charge?

What are channels?

What is a MAU?

How are MAUs billed?

What is the MAU overage charge?

What are channels?

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