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WhatsApp icon.

CUE WHATSAPP FOR BUSINESS

WhatsApp opens the
door to every customer

WhatsApp opens the door to every customer

WhatsApp opens the door to every customer

With Cue you can reach customers instantly with natural, rich conversations that don't feel like marketing. No apps. No friction. Skip the unread emails and ignored texts. WhatsApp messages get seen, opened and replied to. Just conversation that works.

A man sitting in a car, looking at his phone, with an overlaid chat bubble showing an AI agent answering the question, 'What's the trade-in value of my vehicle?'
A man sitting in a car, looking at his phone, with an overlaid chat bubble showing an AI agent answering the question, 'What's the trade-in value of my vehicle?'
A man sitting in a car, looking at his phone, with an overlaid chat bubble showing an AI agent answering the question, 'What's the trade-in value of my vehicle?'

Trusted by the biggest brands

Trusted by the biggest brands

Trusted by the biggest brands

Messages customers
actually read

Messages customers
actually read

Email gets buried. SMS feels spammy. But WhatsApp? It gets attention. Cue helps you connect through rich, mobile friendly messages that feel like a conversation, not a campaign. Everything lands where it counts; the chat screen.

Open Rates

Open Rates

Open Rates

WhatsApp

WhatsApp

WhatsApp

SMS

SMS

SMS

Email

Email

Email

Achieve 90% open rates
(Seriously)

A man walking and looking at his phone, which displays a 'NeonByte New product alert' notification.

now

New product alert 🚨

NeonByte

Company logo.
A man walking and looking at his phone, which displays a 'NeonByte New product alert' notification.

now

New product alert 🚨

NeonByte

Company logo.
A man walking and looking at his phone, which displays a 'NeonByte New product alert' notification.

now

New product alert 🚨

NeonByte

Company logo.

Reach customers without
interrupting their day

A mobile message showing two phone cases, promoting the 'XS cover' with a 'Buy' button.
A mobile message showing two phone cases, promoting the 'XS cover' with a 'Buy' button.

Buy

Buy

Send interactive messages

that drive real action

Right message. Right moment.
Right on WhatsApp

Right message.
Right moment.
Right on WhatsApp

Your customers are already on WhatsApp. Cue helps you meet them there, turning everyday chats into smooth, trusted interactions. Share updates, answer questions and send promos all in the app they use everyday.

Skip the apps and forms - just chat

Tap into the world's most popular messaging app

Build trust in the channel your customers already rely on

Can I chat to sales?

A mobile screen displaying a WhatsApp 'Chats' list, showing a 'Grovefield' notification and 'Tony is typing..
A mobile screen displaying a WhatsApp 'Chats' list, showing a 'Grovefield' notification and 'Tony is typing..

Full context in
every conversation

Full context in
every conversation

No more dead ends or disconnected replies. Cue lets you handle support, updates, reminders, even handoffs in the same WhatsApp thread. It's smoother for your team and way easier for your customers

Everything stays in one searchable, ongoing conversation

CUSTOMER ACTIVITY

|

Olive

left a note

Sales

Messenger

·

Chat

WhatsApp

·

Closed 2d ago

Support

Support

WhatsApp

WhatsApp

·

·

Now

Now

Automate follow ups without switching tools or tabs

Manage inbound and outbound messages in one clean flow

Real conversations. Real results.
Ways to use WhatsApp with Cue

Real conversations. Real results.
Ways to use WhatsApp with Cue

No more dead ends or disconnected replies. Cue lets you handle support, updates, reminders, even handoffs in the same WhatsApp thread. It's smoother for your team and way easier for your customers.

A mobile message displaying an appointment confirmation for 'George' with a 'Manage' button.

Appointment reminders

Never miss a booking again

Send friendly, real-time reminders and confirmations straight to WhatsApp

A mobile message showing an order update, 'Your order #21711 is on its way!', with options to rearrange delivery or chat to an agent.

Order Updates

From check out to delivery

Keep customers in the loop with live order tracking and delivery alerts

A mobile chat conversation where a user asks 'Can you help me log back into my account?' and receives a positive reply.

Customer Support

Help without the hold music

Handle questions, issues and follow-ups. No tickets, no waiting, just resolutions

A mobile message displaying a green background with percent symbols, offering '20% off all your Grovefield favourites' with a 'Shop now' button.

promotions & Offers

Boost clicks, not bounce rates

Send targeted promos your customers actually open, with interactive messages

A mobile screen showing a customer service feedback request with five-star ratings, asking 'How was your service?'.
A question to ask a user on feedback.

Post-sale follow-ups

Stay connected after purchase

Check in, gather feedback or upsell naturally through the same chat

WHATSAPP ANALYTICS

WHATSAPP ANALYTICS

Turn WhatsApp chats into actionable insights

Turn WhatsApp chats into actionable insights

Turn WhatsApp chats into actionable insights

Track engagement and break down performance with clear, actionable analytics - so you can optimise every WhatsApp interaction

Get a wholistic view of all your customer conversations to identify what's working and what's not

Traffic

3,497

Total conversations

Step

Welcome

Account

Payments

Impressions

1049

%

30%

WhatsApp traffic analysis

WhatsApp traffic analysis

Track which step drives the most traffic

Step analysis

WhatsApp chatbot menu.

Please choose an option below

Select

Responses

My account

Track order

Open account️

Chat to agent

Frequency

30%

20%

18%

12%

WhatsApp Chatbot menu breakdown

WhatsApp Chatbot menu breakdown

See which options have the highest engagement rate

Drop-off

3,497

3,321

Total conversations

Step

Thank you

Payment

No application

Impressions

1049

%

30%

WhatsApp drop-off data

WhatsApp drop-off data

Monitor, identify, and correct customer drop off points

Automate and scale your WhatsApp Conversations with Cue

Automate and scale your WhatsApp Conversations with Cue

Contact one of our product experts to learn how Cue can help you have more effective customer interactions

Automate 80% of customer interactions

Effortlessly manage high volumes of customer enquiries with Cue. Our AI Agent automates over 80% of routine interactions across channels, boosting efficiency without compromising quality

Reduce service costs

Lower operational costs by automating common service requests. Cue minimises rep workload while maintaining high-quality experiences across every customer touchpoint

Improve customer engagement

Deliver faster, smarter responses with AI-powered conversations. Cue keeps customers engaged through real-time, personalised support - anytime, anywhere

WHATSAPP BUSINESS BY CUE FAQs

Frequently Asked
Questions

Frequently Asked
Questions

Frequently Asked
Questions

Got another question?

How does Cue leverage WhatsApp’s rich media capabilities for enhanced customer engagement?

Cue supports images, videos, buttons, and PDFs, making WhatsApp conversations more helpful and interactive

How does Cue leverage WhatsApp’s rich media capabilities for enhanced customer engagement?

Cue supports images, videos, buttons, and PDFs, making WhatsApp conversations more helpful and interactive

Can Cue’s WhatsApp integration handle automated workflows for multi-step customer journeys?

Can Cue’s WhatsApp integration handle automated workflows for multi-step customer journeys?

What support does Cue provide for WhatsApp Business API verification and onboarding?

What support does Cue provide for WhatsApp Business API verification and onboarding?

How does Cue optimise WhatsApp for low-bandwidth environments, like rural travel markets?

How does Cue optimise WhatsApp for low-bandwidth environments, like rural travel markets?

Can I schedule broadcast messages?

Can I schedule broadcast messages?

How much do broadcasts cost?

How much do broadcasts cost?