CUE AI customer service platform

UK's Top WhatsApp Business Platform For
Your Whole Team

UK's Top WhatsApp Business Platform For
Your Whole Team

UK's Top WhatsApp Business Platform For
Your Whole Team

Stop losing leads to scattered conversations and slow replies. Cue gives your team one shared WhatsApp Business inbox, AI agents that reply 24/7, and full visibility over every conversation.

Stop losing leads to scattered conversations and slow replies. Cue gives your team one shared WhatsApp Business inbox, AI agents that reply 24/7, and full visibility over every conversation.

Trusted by the biggest brands

Trusted by the biggest brands

the best whatsapp business software

Automate, manage and scale WhatsApp Business conversations

Automate, manage and scale WhatsApp Business conversations

Answer routine queries instantly and accurately. Your team stays focused. Your customers stay happy.

One Place for Every WhatsApp Business Conversation

All customer messages live in one inbox, removing fragmented conversations and giving every team full visibility when they need to jump in.

Instant, Accurate Answers, 24/7

Cue’s AI Agents respond instantly to customer messages around the clock, so no enquiry goes unanswered.

Messages Customers Actually Read
WhatsApp has a 98% open rate. Email & SMS don't come close. Reach customers on the channel they already use.

Less Manual Work for Your Team
Routing, assignment, and flows reduce admin and repetitive tasks, freeing teams to focus on higher-value conversations.

Better Decisions, Backed by Data
Built-in reporting shows what customers ask, how teams perform, and where automation can improve results.

Streamlined Support

Auto-assign tickets, route enquiries by team and track performance with built-in reporting.

"Many of our clients have reduced their call centre volumes by up to 60% and cut costs in half by just implementing WhatsApp Business thanks to Cue!"

"Many of our clients have reduced their call centre volumes by up to 60% and cut costs in half by just implementing WhatsApp Business thanks to Cue!"

Marius Brits

360 Administration Systems

Features comparison

Upgrade WhatsApp Business to Cue's WhatsApp Business Platform

Upgrade WhatsApp Business to Cue's WhatsApp Business Platform

See the difference between basic WhatsApp Business software and a complete platform built for teams, automation, and scale.

WhatsApp Business Platform

vs.

WhatsApp Business App

User

Max 5 devices

Unlimited team members

AI auto-replies

No intelligent automation

Instant, accurate replies 24/7

Conversation visibility

No shared inbox or team visibility

Full shared inbox + history

Broadcast campaigns

256 contacts max

Unlimited, Meta-approved messaging

Reporting & analytics

No meaningful reporting

Track performance and improve response times

Track performance and improve response times

Compliance

Higher risk (personal devices, no audit trail)

Secure, compliant, business-ready

Automation

No automation or workflows

Automate replies, routing, and follow-ups

Response speed

Manual replies only

Instant responses, 24/7

Setup & verification

Manual setup, limited support

Guided setup and fast onboarding

Platform Showcase

One powerful platform to manage every customer conversation

Be there the second your customer
reaches out

Centralise your customer conversations in one shared inbox with AI, workflows, broadcasts, analytics and more at your finger tips.

Centralise your customer conversations in one shared inbox with AI, workflows, broadcasts, analytics and more at your finger tips.

Tab 1 of 4: Support

Instant Support 24/7

Use AI Agents to help customers find answers and resolve FAQs automatically across WhatsApp Business, email and more.

Smart routing to the right team

Use workflows to collect key information and direct customers to the right agent first time.

One shared inbox for full visibility

Give every team member access to conversations, ownership and performance tracking.

Tab 1 of 4: Support

Instant Support 24/7

Use AI Agents to help customers find answers and resolve FAQs automatically across WhatsApp Business, email and more.

Smart routing to the right team

Use workflows to collect key information and direct customers to the right agent first time.

One shared inbox for full visibility

Give every team member access to conversations, ownership and performance tracking.

Sound Familiar?

Cue's WhatsApp Business platform solves real business problems

Cue's WhatsApp Business platform solves real business problems

Step into automated
conversations anytime

Cue works with hundreds of businesses across industries. These are the problems they face every single day and exactly what Cue solves.

Cue works with hundreds of businesses across industries. These are the problems they face every single day and exactly what Cue solves.

No visibility across WhatsApp Business conversations

Agents are using personal phones to message customers. There’s no oversight and messages get missed.

One shared WhatsApp Business inbox gives your team full visibility, ownership, and control over every conversation

Slow responses are costing us leads

Enquiries come in, but by the time you reply, the customer has already gone elsewhere.

AI Agents respond instantly on WhatsApp Business, so every enquiry is handled in real time, 24/7.

We can’t scale WhatsApp Business without hiring

As volume grows, everything becomes manual and your team can’t keep up.

Automate replies, routing, and workflows so you can handle more conversations without increasing headcount.

Conversations are messy and duplicated

Multiple agents reply to the same customer, or worse — no one replies at all.

Assign conversations, track ownership, and keep everything organised in one clean WhatsApp Business inbox.

We don’t know what’s actually happening

No visibility into response times, team performance, or where customers drop off.

Built-in reporting shows how your team performs and where you can improve.

The WhatsApp Business app isn’t enough any more

It worked when you were small, but now it’s limiting your team and slowing you down.

Upgrade to a full WhatsApp Business platform with automation, unlimited users, and complete control.

WHY Choose Cue's WhatsApp Business Solution

Built on Trust.
Proven in Practice

From faster response times to higher conversions, Cue delivers measurable results across industries.

From faster response times to higher conversions, Cue delivers measurable results across industries.

A customer testimonial attributing business improvements to Cue, with the company logo underneath.

80 %

decrease in manual workload

"Cue's AI Agents have reduced our cost per resolution, sped up customer support resolution times, and freed our support team. They're the quickest and most effective service provider for AI and WhatsApp Business integrations."

"Cue's AI Agents have reduced our cost per resolution, sped up customer support resolution times, and freed our support team. They're the quickest and most effective service provider for AI and WhatsApp Business integrations."

Chris Olsen

Payflex

How do I update my details?

How do I update my details?

When will my order arrive?

Is this included in my plan?

How can I reset my password?

When will my order arrive?

When will my order arrive?

50

50

+

+

milion interactions handled

milion interactions handled

GDPR compliant

GDPR & POPIA
compliant

“Beyond the excellent service they provide, the team at Cue genuinely care about their customers and always ensure satisfaction, regardless of the situation. We have been with them for several years and have only positive things to say. I would highly recommend them to anyone.”

“Beyond the excellent service they provide, the team at Cue genuinely care about their customers and always ensure satisfaction, regardless of the situation. We have been with them for several years and have only positive things to say. I would highly recommend them to anyone.”

Hayden Nicholson

Ikeja Wireless

196%

increase in customer response rates

Choose Cue

Choose Cue

Build on Trust.
Proven in Practice

From faster response times to higher conversions, Cue delivers measurable results across industries.

From faster response times to higher conversions, Cue delivers measurable results across industries.

50 %

increase in customer comms open rates

increase in customer comms open rates

How do I update my details?

How do I update my details?

When will my order arrive?

Is this included in my plan?

How can I reset my password?

When will my order arrive?

When will my order arrive?

50

+

milion interactions handled

GDPR & POPIA compliant

GDPR & POPIA compliant

93 x

increase in customer response rates

increase in customer response rates

"Cue's AI Agents have reduced our cost per resolution, sped up customer support resolution times, and freed our support team. They're the quickest and most effective service provider for AI and WhatsApp integrations."

"Cue's AI Agents have reduced our cost per resolution, sped up customer support resolution times, and freed our support team. They're the quickest and most effective service provider for AI and WhatsApp integrations."

Chris Olsen

Payflex

“Beyond the excellent service they provide, the team at Cue genuinely care about their customers and always ensure satisfaction, regardless of the situation. We have been with them for several years and have only positive things to say. I would highly recommend them to anyone.”

“Beyond the excellent service they provide, the team at Cue genuinely care about their customers and always ensure satisfaction, regardless of the situation. We have been with them for several years and have only positive things to say. I would highly recommend them to anyone.”

Hayden Nicholson

Ikeja Wireless

Get a free demo

Get running in 3 easy steps

Get running in 3 easy steps

Launch your AI-powered omnichannel inbox with expert support at every stage of setup and activation.

Launch your AI-powered omnichannel inbox with expert support at every stage of setup and activation.

1

Share your details

Fill in your details and speak to our team about your business, goals and current setup.

2

Confirm fit and requirements

We’ll make sure everything is in place including Meta setup and compliance, WhatsApp Business number eligibility, etc.

3

Go live with expert support

Our team sets up and configures Cue properly across your relevant channels from WhatsApp Business to email to webchat.

WHATSAPP business support software FAQs

Frequently Asked
Questions

Frequently Asked
Questions

Frequently Asked
Questions

How does Cue leverage WhatsApp’s rich media capabilities for enhanced customer engagement?

Cue supports images, videos, buttons, and PDFs, making WhatsApp conversations more helpful and interactive

Can Cue’s WhatsApp integration handle automated workflows for multi-step customer journeys

What support does Cue provide for WhatsApp Business API verification and onboarding?

How does Cue optimise WhatsApp for low-bandwidth environments, like rural travel markets?

Can I schedule broadcast messages

How much do broadcasts cost?

Upgrade your customer service with Cue

Upgrade your customer service with Cue

Solutions

Resources

Pricing

Products

Solutions

Resources

Pricing

Products