For customer service teams
Give your team one platform for every customer conversation
Manage WhatsApp, live chat and email from one shared inbox. Automate repeatable questions and see what’s happening across every conversation.
+196%
response rate increase — Stellantis (automotive)
73%
cut in customer service costs — Affinity Health (healthcare)
What you’d actually be looking at
Cue brings AI, WhatsApp, live chat, email and broadcast messaging into one shared platform, so your team isn’t switching between apps or losing context when a conversation moves channel.
Business messaging on the channel your customers actually check.
Live chat
Real-time website conversations, handled from the same inbox.
Still part of the mix, without a separate tool to manage it in.
Broadcasts
Outbound updates and campaigns sent from the same platform.
How the AI answers questions
Cue’s chatbot uses retrieval-augmented generation (RAG). It answers from your actual help content and product information rather than guessing, and hands the conversation to a person when a question needs one.
Fits what you already run
Cue connects to your DMS, CRM and the other tools your team already relies on, and runs on the WhatsApp Business API rather than personal numbers.
Owned by your business, not one person’s phone.
Real customer result
How Worthing Motors cleared approvals faster with Cue
Automotive aftersales · UK
Moved post-service survey delivery and job approvals onto WhatsApp, connected to their DMS.
+55%
Survey engagement
111→173
NPS survey returns
£5,000
“
We all know picking up a text message is more efficient than answering a telephone call…95% of our customers now tell us that they get better communication by using our WhatsApp system.
Steve Clarke
Divisional Service Manager, Vertu Motors
Before you book