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For customer service teams

Every customer conversation, connected in one platform

Every customer conversation, connected in one platform

Every customer conversation, connected in one platform

WhatsApp, web chat and email all come into one shared inbox, with the full history in one place, so anyone on your team can pick up a conversation and reply instantly. AI handles the routine questions, and unlimited seats mean the whole team can be on it.

What you’ll get on the call

A walkthrough built around the channels your customers already use

Which conversations you could automate first, and the time that frees up

Clear pricing for your team, with unlimited seats and no per-user costs

Users love Cue on G2
Meta Business Partner
Capterra rating for Cue
GDPR compliant

No commitment. We’ll shape the demo around your channels and your team.

What our customers say

  • 360 Administration Systems logo — needs image
    360 Administration Systems logo — needs image

    “Many of our clients have reduced their call centre volumes by up to 60% and cut costs in half by just implementing WhatsApp Business thanks to Cue!”

    Marius Brits photo
    Marius Brits photo

    Marius Brits

    360 Administration Systems

  • Payflex logo

    “Cue’s AI Agents have reduced our cost per resolution, sped up customer support resolution times, and freed our support team.”

    Chris Olsen photo
    Chris Olsen photo

    Chris Olsen

    COO, Payflex

  • Vertu Motors logo

    “Using WhatsApp has given us multiple benefits inside our dealership and our service department: it reduces the telephone calls coming in, it reduces the number of calls we actually do miss.”

    Steve Clarke photo

    Steve Clarke

    Divisional Service Manager, Vertu Motors

  • Richfield logo
    Richfield logo

    “The ability to engage our students on their preferred communication medium and to give them instant feedback whilst collecting data has greatly improved our sales process.”

    Adam Kelly photo — needs image
    Adam Kelly photo — needs image

    Adam Kelly

    Group Chief Officer, Richfield

Trusted by customer-facing teams across the UK and South Africa

  • Evans Halshaw logo
  • Snows logo
    Snows logo
  • Vertu Motors logo
  • Portman Dentex logo
  • University College Birmingham logo
  • United Carpets & Beds logo
    United Carpets & Beds logo
  • Stellantis logo
  • Payflex logo
    Payflex logo
  • Richfield logo
    Richfield logo

82%

82%

82%

of common questions answered by AI

Payflex

73%

73%

73%

reduction in customer service costs

Affinity Health

244%

244%

244%

increase in sales

Brights Hardware

How Cue connects your customer conversations

One platform for every conversation your team is already having, so nothing gets lost between channels or people.

01

Every channel comes into one inbox

WhatsApp, web chat and email arrive in the same shared inbox, so your team works from one list instead of switching between apps and phones.

02

The full history comes with it

Each customer’s conversations across every channel sit in one place, so whoever picks it up already has the context. Customers don’t have to repeat themselves.

03

AI answers the repeat questions

Cue’s AI answers from your own help content and product information rather than guessing. When a question needs a person, it hands the conversation over with everything attached.

04

Your whole team can reply

Unlimited seats, plus assignment and routing, so the right person picks up each conversation and anyone can help when it’s busy.

Cue shared inbox showing WhatsApp, web chat and email conversations in one list

Fits what you already run

Cue connects to your CRM, your DMS and the other tools your team already relies on, so you don’t have to replace anything to get started. Conversations can be triggered by real customer events and recorded against the right customer record. WhatsApp runs on the official WhatsApp Business API, not on personal numbers.

What people usually ask before the call

We’re not ready to buy anything yet.
We already use a tool for this.
Do we pay per user?
I’m not sure I’m the right person.

See every customer conversation connected

Book a tailored demo and we’ll show you how Cue works with your channels, your team and the questions your customers ask most.

Book my tailored demo