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One WhatsApp platform, for every way
your business uses it

One WhatsApp platform, for every way
your business uses it

One WhatsApp platform, for every way
your business uses it

Marketing broadcasts, live customer service, automation, and CRM-connected messaging — all from one Meta-approved platform, not four separate tools.

Marketing broadcasts, live customer service, automation, and CRM-connected messaging — all from one Meta-approved platform, not four separate tools.

Marketing broadcasts, live customer service, automation, and CRM-connected messaging — all from one Meta-approved platform, not four separate tools.

One shared inbox across every WhatsApp use case

One shared inbox across every WhatsApp use case

One shared inbox across every WhatsApp use case

Verified access through an official Meta Business Partner

Verified access through an official Meta Business Partner

Verified access through an official Meta Business Partner

Works with the CRM or DMS you already use

Works with the CRM or DMS you already use

Works with the CRM or DMS you already use

Trusted by customer-facing teams worldwide.

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Built for teams handling real customer conversations

Respond automatically to customer queries

Marketing, customer service and technical teams working from one WhatsApp platform.

Marketing Leaders

CS & Operations leaders

Running WhatsApp broadcasts and campaigns at scale.

Give authorised team members shared access, clear ownership and the complete customer conversation history.

Running WhatsApp broadcasts and campaigns at scale.

Marketing leaders

CS & Operations leaders

CS & Operations leaders

Managing live support, automation and team handovers.

Managing live support, automation and team handovers.

Managing live support, automation and team handovers.

IT & Technical leads

IT & Technical leads

Evaluating API access, verification and integration.

Evaluating API access, verification and integration.

Streamlined Support


Auto-assign tickets, route enquiries by team and track performance with built-in reporting.

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OFFICIAL META BUSINESS PARTNER

OFFICIAL META BUSINESS PARTNER

As an official Meta Business Partner, Cue meets Meta’s highest standards for performance, transparency, and expertise

As an official Meta Business Partner, Cue meets Meta’s highest standards for performance, transparency, and expertise

WhatsApp

WhatsApp

Messenger

Messenger

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MBP Badge Dark backgrounds@4x image

What this actually delivers

Respond automatically to customer queries

98%

Avarage open rate

196%

Response rate increase

reduction in
service costs

82%

increase in response rates

Run your business on Whatsapp

Step into automated
conversations anytime

Everything your team does on WhatsApp in one place. AI handles routine questions, broadcasts reach thousands of customers at once, and analytics show you what's actually working. Send campaigns, support customers and close deals from a single platform.

Everything your team does on WhatsApp in one place. AI handles routine questions, broadcasts reach thousands of customers at once, and analytics show you what's actually working. Send campaigns, support customers and close deals from a single platform.

Cue customer service platform interface

WhatsApp Broadcasts

What: Send campaigns and offers at scale.

Why: Delivery and read receipts built in.

WhatsApp for Customer Service

What: Live support with AI handling the routine.

Why: Full handover to a person when it counts.

WhatsApp Business API

What: Verified API access, Meta-approved.

Why: No self-serve application needed.

WhatsApp Automation

What: Automate routine enquiries.

Why: No lost context on handoff.

WhatsApp CRM Integration

What: Connect to the CRM or DMS you use.

Why: No manual copy-paste between systems.

One connected workflow, start to finish

One connected workflow, start to finish

Every conversation follows the same path, whichever channel it starts on.

Every conversation follows the same path, whichever channel it starts on.

1

Choose your use case

Choose your use case

Broadcasts, support, or both.

Broadcasts, support, or both.

2

Get verified access

Get verified access

Verified access through Cue as your Meta Business Partner.

Verified access through Cue as your Meta Business Partner.

3

Connect your systems

Connect your systems

Connect your CRM or DMS, if needed.

Connect your CRM or DMS, if needed.

4

Go live

Go live

Go live across capabilities from one inbox.

Go live across capabilities from one inbox.

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Stellantis brands increased response rate 196% network-wide using Cue’s WhatsApp platform

NPS scores lifted by 14 points across the network, with every conversation running through one connected platform.

Read the customer story

196%

196%

response rate increase

Network-wide, across every Stellantis brand on the platform.

WhatsApp Business Platform FAQs

Frequently asked
questions

Frequently asked
questions

Frequently asked
questions

What is a WhatsApp Business Platform?

A system that lets a business send and receive WhatsApp messages at scale, across marketing, support and automation, connected to their own systems rather than the consumer app.

Is this different from the WhatsApp Business App?

Can we use it for both marketing and support?

Is Cue a Meta Business Partner?

Cue customer service platform interface
Cue customer service platform interface
Cue customer service platform interface
Cue customer service platform interface

See the whole platform in action

See the whole platform in action

See the whole platform in action

Book a demo built around the capability that matters most to you right now.

Book a demo built around the capability that matters most to you right now.

Book a demo built around the capability that matters most to you right now.

Solutions

Resources

Pricing

Products

Solutions

Resources

Pricing

Products