CUE CUSTOMER SUPPORT

Upgrade the way you support customers

Say goodbye to bottlenecks and repetitive tasks. Cue streamlines support with advanced automation. Deliver faster resolutions with less effort and make every interaction count

Get a free demo

You can reset your password by

clicking on 'Forgot password'

Answered by AI Agent

How do I reset my account log in password?

You can reset your password by

clicking on 'Forgot password'

Answered by AI Agent

How do I reset my account log in password?

You can reset your password by

clicking on 'Forgot password'

Answered by AI Agent

How do I reset my

account log in password?

Speed up customer response times

Maintain higher customer service quality

Unify customer conversations in 1 place

Make your support team
more effective with AI

From accurate replies to always-on availability, Cue AI empowers your service to be consistent, responsive, and authentic

EFFICIENT

Answer everyday questions

AI handles everyday questions so you don't have to. Instant and accurate responses 24/7

SPEED

No waiting, just answers

Respond to customers the moment they reach out without delay or backlog

AVAILABLE

Consistent reliable support

Deliver consistent, high quality service at any hour, every day of the week

AUTHENTIC

Automated but always human

Engage customers with responses that feel thoughtful, natural and genuinely helpful

ACCURATE

Flawless answers every time

Eliminate errors with polished, professional replies your customers can trust

HUMAN

Seamless human takeover

Cue hands off complex issues to your team without missing a beat - no context lost

Keep wait times low and CSAT high

Keep wait times low
and CSAT high

Keep wait times low and CSAT high

Cue helps you move quickly and stay in control with AI that replies instantly, routes smartly, and tracks what matters

AI sends instant first responses,

so customers aren't left waiting

AI sends instant first responses, so customers aren't left waiting

Yes! Try a Pulse Fit gym near you for free for a day. Ready to sign up?

A user flow diagram showing a chat message 'Can I chat to someone in sales?' being routed to a 'Chat to sales' endpoint.

User Flows #01

Accounts

Returns

Chloe

Can I chat to someone in sales?

🤑

Chat to sales

❤️

Support

Auto-triage gets each issue to the right person, right away

Web Chat

30%

Tickets opened

Tickets closed

30m 14s

Avg resolution time

8m 21s

Avg first reply time

Built-in reporting helps you spot and fix slowdowns fast

Maintain context across
your channels

Bring all your customer messages into one place with Cue. So nothing slips through the cracks and every reply is fast, accurate and on point

A screenshot of a shared inbox showing messages from different channels like chat, WhatsApp, and Messenger.

View and reply to messages from chat, WhatsApp and Messenger - all in one inbox

Tracy Tait

Sales

Now

CUSTOMER ACTIVITY

Olive

left a note

Sales

Messenger

Chat

Closed 2d ago

Support

Now

Keep full conversation history, even across channels and handoffs

A chat interface showing a user's request 'Can I chat to an agent?' and a notification that 'Ben is managing this ticket.'.

Benn is managing this ticket.

You can’t chat while he is busy

Avoid duplicates and conflicting replies with one shared view

Step into automated conversations anytime

Step into automated
conversations anytime

Step into automated conversations anytime

With Cue, you can chat 1-to-1 , monitor every interaction and step in when automation needs a human touch. All from one inbox

Start direct, personal chats with customers

Take over automated chats instantly when a human rep is needed

See every conversation - whether it's from a Chatbot, AI or support ticket

Get a free demo

Sue S

Sales

Sue

Would these tyres work on the car I bought last month??

Sue

2m ago

Yes, it is. Would you like more info?

Answered by AI Agent

Yes, can I chat to rep please?

Hi! how can I help?

Send

CUE CUSTOMER SUPPORT FAQs

Frequently Asked
Questions

Got another question?

Get a free demo

Can Cue help with onboarding new customers?

Yes, Cue significantly aids new customers in onboarding through multiple approaches. It can guide users step-by-step with automated onboarding flows across various chat channels. Furthermore, Cue's comprehensive AI Agents, custom-built and trained on your specific business materials, can answer a wide array of customer questions throughout the onboarding process, ensuring they have the information they need

Can Cue help with onboarding new customers?

What kind of analytics does Cue provide to customer success teams?

How quickly can Cue be implemented for customer success teams?

Can Cue improve agent efficiency and reduce burnout?