CUE CUSTOMER SUPPORT
Upgrade the way you support customers
Say goodbye to bottlenecks and repetitive tasks. Cue streamlines support with advanced automation. Deliver faster resolutions with less effort and make every interaction count
How do I reset my account log in password?
You can reset your password by
clicking on 'Forgot password'
Answered by AI Agent
Speed up customer response times
Maintain higher customer service quality
Unify customer conversations in 1 place
EFFICIENT
Answer everyday questions
AI handles everyday questions so you don't have to. Instant and accurate responses 24/7
SPEED
No waiting, just answers
Respond to customers the moment they reach out without delay or backlog
AVAILABLE
Consistent reliable support
Deliver consistent, high quality service at any hour, every day of the week
AUTHENTIC
Automated but always human
Engage customers with responses that feel thoughtful, natural and genuinely helpful
ACCURATE
Flawless answers every time
Eliminate errors with polished, professional replies your customers can trust
HUMAN
Seamless human takeover
Cue hands off complex issues to your team without missing a beat - no context lost
Cue helps you move quickly and stay in control with AI that replies instantly, routes smartly, and tracks what matters
AI sends instant first responses, so customers aren't left waiting
Yes! Try a Pulse Fit gym near you for free for a day. Ready to sign up?
🤑
Chat to sales
❤️
Support
User Flows #01
Accounts
Returns
Chloe
Can I chat to someone in sales?
Auto-triage gets each issue to the right person, right away
Web Chat
30%
76
Tickets opened
39
Tickets closed
30m 14s
Avg resolution time
8m 21s
Avg first reply time
Built-in reporting helps you spot and fix slowdowns fast
Maintain context across
your channels
Bring all your customer messages into one place with Cue. So nothing slips through the cracks and every reply is fast, accurate and on point
View and reply to messages from chat, WhatsApp and Messenger - all in one inbox
C
OR
J
Tracy Tait
Sales
Now
CUSTOMER ACTIVITY
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Olive
left a note
Sales
Messenger
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Chat
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Closed 2d ago
Support
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Now
Keep full conversation history, even across channels and handoffs
Avoid duplicates and conflicting replies with one shared view
Ben is managing this ticket. You can’t chat while he is busy
Step into automated conversations anytime
With Cue, you can chat 1-to-1 , monitor every interaction and step in when automation needs a human touch. All from one inbox
Start direct, personal chats with customers
Take over automated chats instantly when a human rep is needed
See every conversation - whether it's from a Chatbot, AI or support ticket
S
Sue S
Sales
Sue
S
Would these tyres work on the car I bought last month??
Sue
·
2m ago
Yes, it is. Would you like more info?
Answered by AI Agent
S
Yes, can I chat to rep please?
Hi! how can I help?
Send
CUE CUSTOMER SUPPORT FAQs
Frequently Asked
Questions
Got another question?
Can Cue help with onboarding new customers?
Yes, Cue significantly aids new customers in onboarding through multiple approaches. It can guide users step-by-step with automated onboarding flows across various chat channels. Furthermore, Cue's comprehensive AI Agents, custom-built and trained on your specific business materials, can answer a wide array of customer questions throughout the onboarding process, ensuring they have the information they need
What kind of analytics does Cue provide to customer success teams?
How quickly can Cue be implemented for customer success teams?
Can Cue improve agent efficiency and reduce burnout?
