CUE WEB CHAT FOR BUSINESS

Give customers instant access to your team - right from your site

Give customers instant access to your team - right from your site

Give customers instant access to your team - right from your site

Your customers are already on the page. Don't make them hunt for help. Web chat gives them answers while they're mid-browse, mid-decision or just plain stuck. Whether its a quick fix from AI or a human stepping in, its support that shows up before they give up

A webpage with an image of a desk setup with neon lights and a chat overlay where an agent answers a question about a monitor.
A webpage with an image of a desk setup with neon lights and a chat overlay where an agent answers a question about a monitor.

neonbyte

neonbyte

Is this monitor mountable?

Is this monitor mountable?


Agent Andy


Agent Andy

|

|

Yes! our monitors have C-mounts

Yes! our monitors have C-mounts

Trusted by the biggest brands

Trusted by the biggest brands

Influence buying decisions before they're made

Influence buying decisions before they're made

Influence buying decisions before they're made

When customers hesitate, it's usually because something's unclear. Web chat lets you answer pre-purchase questions to help you guide potential buyers from doubts to sales

When customers hesitate, it's usually because something's unclear. Web chat lets you answer pre-purchase questions to help you guide potential buyers from doubts to sales

1

Handle objections in the moment

Chat with visitors while they're browsing, not after they've left

2

Guide buyers through check out

Walk users through checkouts, forms, and flows without losing them

3

Answer pre-purchase questions

Remove second guessing with timely, relevant answers, right when they're needed

Support that is always one click away

Support that is always one click away

Support that is always one click away

Whether it's "do you have this in medium" or "is this in stock" Cue helps you show up fast. Giving the right answers, on the right channel, at the right moment.

Just smooth conversations that move shoppers forward

Capture new leads the moment they land on site,

no forms or follow ups needed

Capture new leads the moment they land on site, no forms or follow ups needed

Capture new leads the moment they land on site, no forms or follow ups needed

A webchat pop-up interface with a red 'nb' header, a 'Chat with us' option, and a 'Send us a message' option.

Overland……..

Hi, I bought these last week

but they haven't arrived


Agent Andy

|

One click icon.
One click icon.

One click gets help without breaking the flow

Agents handle the easy stuff,

humans jump in when needed

That worked, thank you!

Web chat

·

Last week

Can I chat to a rep?

Web chat

·

Now

Let web chat AI do the intros - no forms required

Let web chat AI do the intros - no forms required

Let web chat AI do the intros - no forms required

Some visitors just want to look. Others have questions but aren't ready to call or email. Web chat gives them a low-pressure way to speak up. Whether it's AI or a real person answering, the message is clear: "We're here when you are".

Always on chat means support is visible,

not pushy

Instant replies - no guessing if anyone's listening or not

Mobile-friendly and tab-free smooth conversations on the go

CUE PLATFORM TOUR

CUE PLATFORM TOUR

Meet every customer with the right experience

Meet every customer
with the right experience

Meet every customer with the right experience

Great conversations aren't one-size fits all. Cue blends live chat and automation to create a Web chat experience that adapts to every visitor. Whether they need quick answers or a human touch. Cue's Web chat has a solution for all.

AI Agents

Handle FAQs and simple requests instantly, no wait, no hand off

Do you ship to Spain? 🇪🇸

Yes, we ship to Spain and 25 other

countries across the world 🌍

Answered by AI Agent

Live Chat

Connect customers with real people for support

that's fast, personal and human

J

Jonny

Apartment enquiry

Now

Hayley

H

Do you have any 2 bedroom units in
the Claremont Complex?

·

now

Hi there, we sure do! What's your budget?

Chatbots

Triage questions so that the most relevant team

is there to answer the questions

A diagram illustrating automated chat triage, showing a user asking 'Can I chat to sales?' with paths to 'Sales' and 'Admissions' teams.

Can I chat to sales?

💸

Sales

💸

Admissions

CUE WEB CHAT FAQs

Frequently Asked
Questions

Frequently Asked
Questions

Frequently Asked
Questions

Got another question?

How does Cue’s web chat handle cross-device continuity for customers switching between devices?

Conversations remain seamlessly connected to the customer's contact record, allowing them to switch from mobile to desktop without losing any context. When a customer moves between devices, their entire chat history, previous tickets, and contact information travel with them, ensuring support agents have complete visibility into past interactions and can pick up exactly where the conversation left off

How does Cue’s web chat handle cross-device continuity for customers switching between devices?

Conversations remain seamlessly connected to the customer's contact record, allowing them to switch from mobile to desktop without losing any context. When a customer moves between devices, their entire chat history, previous tickets, and contact information travel with them, ensuring support agents have complete visibility into past interactions and can pick up exactly where the conversation left off

Can Cue’s web chat proactively engage high-intent website visitors to drive conversions?

Can Cue’s web chat proactively engage high-intent website visitors to drive conversions?

How does Cue ensure Web Chat accessibility for users with disabilities?

How does Cue ensure Web Chat accessibility for users with disabilities?

What advantages does Cue’s Web Chat offer over embedded free chat tools, like those from social platforms?

What advantages does Cue’s Web Chat offer over embedded free chat tools, like those from social platforms?

Ready to turn your site into your number one sales tool?

Ready to turn your site into your number one sales tool?

Ready to turn your site into your number one sales tool?

Solutions

Resources

Pricing

Products

Solutions

Resources

Pricing

Products