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Explore thoughts, trends, and ideas shaping the future of AI-powered customer engagement.
Explore thoughts, trends, and ideas shaping the future of AI-powered customer engagement.
All blog posts
All
Sales
Industry solutions
Live Chat
Broadcasts
Alternatives
Comparisons
Customer Service

Superchat vs Cue
Let's dive into comparing Superchat and Cue customer service platforms.
Read more

Intercom vs Cue
Compare Intercom vs Cue customer service platforms. Discover why businesses choose Cue for simpler setup, better AI, and transparent pricing.
Read more

Top 11 Help Scout alternative options
Compare top Help Scout alternatives with advanced automation, multichannel support, and analytics.
Read more

10 Tidio alternative options
Explore advanced Tidio alternatives with better automation, analytics, and scalability options.
Read more

Zendesk vs Cue
Zendesk vs Cue: Compare features, pricing, and automation for better customer support decisions.
Read more

Top 15 Front alternatives
Complete guide to Front alternatives with features, pricing, and best use cases.
Read more

Freshdesk vs Zoho Desk
Freshdesk vs Zoho Desk: Which support platform should you choose in 2025?
Read more

Top 11 Freshdesk alternatives
Compare top Freshdesk alternatives with AI automation, transparent pricing, and multi-channel support.
Read more

8 strategies to improve agent productivity with AI
8 AI strategies transform support teams, boosting productivity while improving customer satisfaction.
Read more

Intercom vs Front
Intercom excels at AI automation while Front prioritises simple team collaboration features.
Read more

The 15 best customer experience software in 2025
Top 15 CX software unifies interactions, boosts loyalty, and increases revenue.
Read more

Gorgias vs Zendesk
Zendesk vs. Gorgias: Choosing the ultimate customer support platform for your business.
Read more

Zendesk vs Hubspot Service Hub
Discover which customer support platform wins: Zendesk vs HubSpot Service Hub. Compare features, pricing & find the perfect fit for your business.
Read more

Top 7 Trengo alternative options
Discover seven powerful Trengo alternatives to change your customer communication strategy today.
Read more

WhatsApp broadcast best practices: Tips for maximum impact
WhatsApp Broadcasts personalises messaging that boosts engagement, conversions, and customer loyalty.
Read more

A complete guide to AI knowledge base software
Discover how AI knowledge base solutions can elevate your customer support experience.
Read more

Chatbot vs conversational AI: A complete guide
Discover how chatbots and conversational AI are revolutionising modern customer engagement.
Read more

2025 guide to mastering live chat for customer service support
Want happier customers? See how live chat transforms support in 2025.
Read more

Engage students with WhatsApp Education: A quick guide
Learn how educational providers and institutions can use WhatsApp to boost student engagement and support.
Read more

Freshdesk vs Zendesk
Freshdesk or Zendesk? Unlock the best customer support software for your needs.
Read more

Ultimate WhatsApp Business buttons guide for 2025
WhatsApp Business buttons transform customer engagement with interactive, personalized communication in 2025.
Read more

Top 15 Intercom alternatives and competitors for 2025
Explore cost-effective Intercom alternatives with better features for customer communication needs.
Read more

WhatsApp vs. SMS: What's best for your business in 2025?
WhatsApp offers richer engagement while SMS provides universal reach for business communications.
Read more

Choosing the best platform for CRM WhatsApp integration
Revolutionize customer relationships through powerful WhatsApp CRM integration strategies that transform communication.
Read more

18 best strategies for measuring customer service
Discover the top 18 customer service metrics to track and improve, from First Response Time to Customer Satisfaction Score.
Read more

Can you schedule a message on WhatsApp for your business?
Find out if WhatsApp allows message scheduling for businesses and learn about effective workarounds.
Read more

Zendesk vs Intercom
Zendesk or Intercom? Zendesk excels in ticketing and intercom in real-time chat. Cue blends both with AI and transparent pricing.
Read more

The 20 best Zendesk alternatives
Explore the 20 best Zendesk alternatives to elevate your customer service.
Read more

The ultimate guide to effective WhatsApp lead generation
Discover how to leverage WhatsApp's extraordinary 98% message open rate to transform your lead generation strategy.
Read more

How to apply for WhatsApp green tick verification
Learn how to get WhatsApp's green tick to boost your brand's credibility, gain customers, and stand out.
Read more

How to set up WhatsApp Business for multiple users in 2025
Unlock seamless team collaboration with WhatsApp Business - learn how to set up and manage multiple users across devices.
Read more

7 customer service trends to watch for in 2025
Explore the 7 customer service trends to watch in 2025, from AI-powered solutions to unified platforms and proactive care.
Read more

How to drive retail foot traffic with Cue and WhatsApp
Turn your retail store into a buzzing hive of shoppers with Cue and WhatsApp.
Read more

WhatsApp vs Facebook Messenger
With conversational commerce software, you can engage customers instantly, guide their purchasing decisions, and boost sales.
Read more

How AI is redefining customer service in 2025
Free up your service team, stop leaving revenue on the table and respond quicker with AI Agents
Read more

10 WhatsApp chatbot and template ideas for 2025
In this blog we explore 10 ways for businesses to use WhatsApp chatbots and templates in 2024.
Read more

Say hello to Thapelo
Meet Thapelo, Senior Software Engineer at Cue.
Read more

Boost sales with these 10 WhatsApp marketing broadcasts
Your customers are scrolling past your marketing emails. Enter WhatsApp broadcasts.
Read more

How Education institutions can create WhatsApp drip campaigns
Learn how to boost student enrolments with WhatsApp drip campaigns.
Read more

Boost engagement with WhatsApp for automotive
Learn how to shift your customer engagement into high gear using WhatsApp, and end phone tennis once and for all.
Read more

Boost student enrolments with WhatsApp drip campaigns
Learn how WhatsApp drip campaigns can boost student enrolments.
Read more

Boost after-sales support with WhatsApp for automotive
The automotive industry faces unique challenges in managing after-sales service. Enter WhatsApp.
Read more

How to support students with WhatsApp live chat
WhatsApp live chat makes it easy to support students with speed and convenience.
Read more

Say hello to Murray
Meet Murray de Bruyn, Biz-dev Manager at Cue.
Read more

How AI Agents can supercharge your sales funnel
Stop leaving revenue on the table and let AI Agents help your sales team close deals faster
Read more

How AI Agents are changing the way we connect
See how AI is taking over customer service (for the better); introducing Cue AI Agents
Read more

Simplify renewals with WhatsApp for insurance
See how insurance businesses use WhatsApp to reach policyholders and make renewals smooth.
Read more

Get more test drive bookings with WhatsApp
With WhatsApp for automotive, dealerships can easily secure more test drive bookings.
Read more

How to Use WhatsApp for Student Support
Educate yourself on the different ways to use WhatsApp for better student support.
Read more

Handle insurance quotes faster with WhatsApp
Streamline insurance quoting, capture leads, and cut call centre wait times with WhatsApp.
Read more

Integrate your dealer management system with WhatsApp
Learn how to integrate your DMS with WhatsApp for better sales and customer service.
Read more

WhatsApp lead nurturing guide for education institutions
See how to use WhatsApp to nurture applicants until they convert into enroled students.
Read more

How to get feedback with WhatsApp surveys for insurance
Learn how WhatsApp surveys can get improve feedback and NPS for Insurance.
Read more

How to turn open days into enrolments with WhatsApp
Learn how WhatsApp can create create buzz, drive attendance, and get more students to enrol.
Read more

Say hello to Evans
Meet Evans Kaerezi, Techincal Operations Manager at Cue.
Read more

Drive sales, engagement & NPS via WhatsApp broadcasts & templates
See how WhatsApp templates + broadcasts can boost your customer experience.
Read more

Grow Retail ROI & satisfaction via WhatsApp Live Chat
Learn how WhatsApp live chat can boost customer satisfaction and supercharge sales.
Read more

WhatsApp for car dealerships: Boost NPS scores and get feedback
See how automotive brands can collect customer feedback + improve NPS ratings with WhatsApp.
Read more

Queue great customer service with WhatsApp for travel and leisure
In this blog, we explore how to use WhatsApp to queue better experiences for guests and travellers.
Read more

Appointment reminders for Automotive Dealerships
In this blog, we show you how car dealerships can reduce appointment cancellations with WhatsApp.
Read more

Getting started with WhatsApp for HR
Explore WhatsApp for payroll services, employee engagement, and leave management solutions.
Read more

Say hello to Kate
Meet Kate Thöle, Key Account Manager at Cue.
Read more

A quick guide to WhatsApp ads in 2024
In this blog, we show you how to get started with Facebook ads that click to WhatsApp to make more sales.
Read more

Get started with Cue web chat
In this blog, we'll explore what web chat is, how it works, and the key benefits it offers across different industries.
Read more

WhatsApp Marketing Guide for ISPs: Maximise Sales & Support
See how Internet Service Providers can use WhatsApp marketing to attract customers, provide customer service, and boost sales.
Read more

A guide to better customer service with Facebook Messenger
Learn why Facebook Messenger is an ideal customer service channel, and how to integrate chatbots, live chat, and web chat for a smooth customer experience.
Read more

Boost Customer Support Using WhatsApp for Teams
Let's explore how Cue empowers customer service teams to use WhatsApp Business for better customer support, reduced agent burnout, and happier customers.
Read more

Boost sales and brand visibility with WhatsApp marketing in 2025
Learn about WhatsApp marketing and automation and how your business can use the platform to reach more people and make more sales.
Read more

10 ways to use the Cue web widget
Here are 10 ways that your business can use the Cue web widget to increase sales and improve customer satisfaction with WhatsApp and Facebook Messenger.
Read more

10 WhatsApp templates to boost sales and save time | Cue
Let's dive into WhatsApp templates, their benefits and how your business can use them effectively
Read more

How to supercharge e-commerce sales with WhatsApp
Lets explore how WhatsApp can be used for e-commerce, from WhatsApp chatbots that answer questions 24/7 to personalised WhatsApp marketing strategies.
Read more

WhatsApp newsletters for insurance providers
In this blog, we explore how insurance businesses can use WhatsApp newsletters to boost sales, support and engagement.
Read more

Cue raises $2M to power AI-powered customer service
We're proud to announce that we've secured $2 million pre-seed investment from angel investors.
Read more

10 WhatsApp Templates to Improve ISP Sales and Loyalty
Let's explore how telcos can use WhatsApp templates to boost engagement, sales, and keep customers connected.
Read more

Say hello to Shingai
Meet Shingai Gunha, Head of Operations at Cue.
Read more

Say hello to Byron
Meet Byron Sweetman, Head of Brand at Cue.
Read more

How WhatsApp chatbots can boost customer service and save time
Learn about WhatsApp automation, how to create a WhatsApp chatbot and how to use WhatsApp for customer service
Read more

How to send a WhatsApp broadcast message
Learn more about WhatsApp broadcast messages and how your business can boost sales and overall reach.
Read more

Boost Customer Service with WhatsApp Auto-Replies
Learn how to send automatic messages on WhatsApp Business and more about WhatsApp Business auto-replies.
Read more

How to sell more this Easter with WhatsApp Business
The Easter Bunny isn’t the only busy one this time of year. Learn how to boost Easter Sales with WhatsApp.
Read more

How to provide great customer service with WhatsApp in 2024
Learn more about how your business can use WhatsApp Businesses to boost customer service in 2024.
Read more

How to send OTPs using WhatsApp Business
WhatsApp Business OTPs help customers save time and get authenticated quickly. Learn more about WhatsApp OTPs.
Read more

Automate sales and support with WhatsApp auto-replies
Let's explore WhatsApp Business auto-replies and how they can be set up to boost customer service efforts.
Read more

Unlock More Sales Using WhatsApp Business
In this article, we’ll explore how businesses can leverage WhatsApp Business to improve sales.
Read more

Get started with WhatsApp for faster customer service
Explore WhatsApp Business and how you can leverage it for faster, smoother, faster customer service.
Read more

Getting started with WhatsApp Business for logistics
Let’s explore the different ways that WhatsApp Business can improve logistics operations.
Read more

WhatsApp for e-commerce: Boost sales and customer engagement
Let's explore how e-commerce businesses can use WhatsApp Business to grow sales and improve customer service.
Read more

Engage customers better with WhatsApp chatbots
Learn more about WhatsApp chatbots, flows, and how your business can use Cue to implement these solutions
Read more

Getting started with WhatsApp templates
Explore WhatsApp templates, what they are, how they work, and how your business can use Cue to create them
Read more

10 Ways to promote your WhatsApp Business account
Learn how to fully leverage Whatsapp Business's full potential with effective marketing strategies
Read more

Improve customer service with WhatsApp Business live chat
Explore how using live chat with WhatsApp Business can improve your customer service!
Read more

Getting started with WhatsApp Business: A complete guide
Learn about WhatsApp Business, how to create chatbots, and integrate APIs to improve customer service.
Read more

Say hello to Anuscka
Meet Anuscka, Key Account Manager at Cue.
Read more

5 Ways to boost sales and customer support on Black Friday 2024
Learn how WhatsApp Business can help you boost sales and customer service on Black Friday 2024!
Read more

How to add a free WhatsApp chat widget to your website
Learn more about the WhatsApp Chat Widget and how to add it to your website for improved customer service
Read more

Cue raises $500k to be the AI-powered customer service platform
Cue raises $500k to accelerate customer service with AI.
Read more

WhatsApp for insurance: Faster quotes, renewals & claims
In this blog we explore how insurance businesses can use WhatsApp to speed up claims processing, quotes and renewals
Read more

Say hello to the new Cue brand
Apex has rebranded to Cue! We've grown and learnt a lot since starting out as Apex. Learn more about Cue
Read more

Say hello to Celeste
Meet Celeste Vorster, Head of People at Cue.
Read more

New WhatsApp conversation-based pricing: 1 June 2023 update
In this blog post we unpack the WhatsApp Template Message changes that occured in June 2023.
Read more

Say hello to Richard
Meet Richard Nischk, Chief Executive Officer (CEO) at Cue.
Read more

WhatsApp for Internet Service Providers: Benefits and Tips
Let's explore the benefits of WhatsApp Business and practical examples for Internet Service Providers.
Read more

Drive Customer Service with WhatsApp for Automotive
Let's explore how automotive companies can harness WhatsApp Business to achieve growth and success.
Read more

The ultimate guide to Gen-Z and Customer Service
Gen-Z now makes up over 40% of the global consumer base. In this blog you'll learn how to win them over
Read more

How to build a customer service chatbot in 2024
In this post we unpack essential tips to building a successful customer service chatbot.
Read more

How to generate and convert leads on WhatsApp
Learn more about WhatsApp Business and how it can be leveraged to generate and convert leads at scale.
Read more

How to manage and wow difficult customers
Dealing with difficult customers is one of the most challenging aspects of customer service departments
Read more

Say hello to Ryan
Meet Ryan Egnos, Chief Revenue Officer (CRO) at Cue.
Read more

10 Reasons why businesses need WhatsApp chatbots
In this blog, we're breaking down WhatsApp chatbots, unpacking their benefits and showing businesses how to use them for sales and customer support.
Read more

7 ways to use WhatsApp Business for Retail
WhatsApp Business is the perfect channel for retail. learn some of the ways our retail clients WhatsApp.
Read more

WhatsApp Business API vs. WhatsApp Business App
Learn about the key differences between the WhatsApp Business App and WhatsApp Business API
Read more

9 ways Live Chat improves customer service
Find out why WhatsApp Live Chat has become an extremely popular communication tool for businesses.
Read more

Verifying Meta Business Manager for WhatsApp
For your business to use the WhatsApp Business API, it will have to be verified using Meta Business Manager.
Read more

Say hello to Rhett
Meet Rhett Trickett, Chief Product Officer (CPO) at Cue.
Read more

Getting started with the WhatsApp Business API
In this post, we will detail everything you need to know to get started with the WhatsApp Business API.
Read more

How to use WhatsApp Business in 2024
Learn about what's in store for WhatsApp Business in 2024 and beyond.
Read more
All
Sales
Industry solutions
Live Chat
Broadcasts
Alternatives
Comparisons
Customer Service

Superchat vs Cue
Let's dive into comparing Superchat and Cue customer service platforms.
Read more

Intercom vs Cue
Compare Intercom vs Cue customer service platforms. Discover why businesses choose Cue for simpler setup, better AI, and transparent pricing.
Read more

Top 11 Help Scout alternative options
Compare top Help Scout alternatives with advanced automation, multichannel support, and analytics.
Read more

10 Tidio alternative options
Explore advanced Tidio alternatives with better automation, analytics, and scalability options.
Read more

Zendesk vs Cue
Zendesk vs Cue: Compare features, pricing, and automation for better customer support decisions.
Read more

Top 15 Front alternatives
Complete guide to Front alternatives with features, pricing, and best use cases.
Read more

Freshdesk vs Zoho Desk
Freshdesk vs Zoho Desk: Which support platform should you choose in 2025?
Read more

Top 11 Freshdesk alternatives
Compare top Freshdesk alternatives with AI automation, transparent pricing, and multi-channel support.
Read more

8 strategies to improve agent productivity with AI
8 AI strategies transform support teams, boosting productivity while improving customer satisfaction.
Read more

Intercom vs Front
Intercom excels at AI automation while Front prioritises simple team collaboration features.
Read more

The 15 best customer experience software in 2025
Top 15 CX software unifies interactions, boosts loyalty, and increases revenue.
Read more

Gorgias vs Zendesk
Zendesk vs. Gorgias: Choosing the ultimate customer support platform for your business.
Read more

Zendesk vs Hubspot Service Hub
Discover which customer support platform wins: Zendesk vs HubSpot Service Hub. Compare features, pricing & find the perfect fit for your business.
Read more

Top 7 Trengo alternative options
Discover seven powerful Trengo alternatives to change your customer communication strategy today.
Read more

WhatsApp broadcast best practices: Tips for maximum impact
WhatsApp Broadcasts personalises messaging that boosts engagement, conversions, and customer loyalty.
Read more

A complete guide to AI knowledge base software
Discover how AI knowledge base solutions can elevate your customer support experience.
Read more

Chatbot vs conversational AI: A complete guide
Discover how chatbots and conversational AI are revolutionising modern customer engagement.
Read more

2025 guide to mastering live chat for customer service support
Want happier customers? See how live chat transforms support in 2025.
Read more

Engage students with WhatsApp Education: A quick guide
Learn how educational providers and institutions can use WhatsApp to boost student engagement and support.
Read more

Freshdesk vs Zendesk
Freshdesk or Zendesk? Unlock the best customer support software for your needs.
Read more

Ultimate WhatsApp Business buttons guide for 2025
WhatsApp Business buttons transform customer engagement with interactive, personalized communication in 2025.
Read more

Top 15 Intercom alternatives and competitors for 2025
Explore cost-effective Intercom alternatives with better features for customer communication needs.
Read more

WhatsApp vs. SMS: What's best for your business in 2025?
WhatsApp offers richer engagement while SMS provides universal reach for business communications.
Read more

Choosing the best platform for CRM WhatsApp integration
Revolutionize customer relationships through powerful WhatsApp CRM integration strategies that transform communication.
Read more

18 best strategies for measuring customer service
Discover the top 18 customer service metrics to track and improve, from First Response Time to Customer Satisfaction Score.
Read more

Can you schedule a message on WhatsApp for your business?
Find out if WhatsApp allows message scheduling for businesses and learn about effective workarounds.
Read more

Zendesk vs Intercom
Zendesk or Intercom? Zendesk excels in ticketing and intercom in real-time chat. Cue blends both with AI and transparent pricing.
Read more

The 20 best Zendesk alternatives
Explore the 20 best Zendesk alternatives to elevate your customer service.
Read more

The ultimate guide to effective WhatsApp lead generation
Discover how to leverage WhatsApp's extraordinary 98% message open rate to transform your lead generation strategy.
Read more

How to apply for WhatsApp green tick verification
Learn how to get WhatsApp's green tick to boost your brand's credibility, gain customers, and stand out.
Read more

How to set up WhatsApp Business for multiple users in 2025
Unlock seamless team collaboration with WhatsApp Business - learn how to set up and manage multiple users across devices.
Read more

7 customer service trends to watch for in 2025
Explore the 7 customer service trends to watch in 2025, from AI-powered solutions to unified platforms and proactive care.
Read more

How to drive retail foot traffic with Cue and WhatsApp
Turn your retail store into a buzzing hive of shoppers with Cue and WhatsApp.
Read more

WhatsApp vs Facebook Messenger
With conversational commerce software, you can engage customers instantly, guide their purchasing decisions, and boost sales.
Read more

How AI is redefining customer service in 2025
Free up your service team, stop leaving revenue on the table and respond quicker with AI Agents
Read more

10 WhatsApp chatbot and template ideas for 2025
In this blog we explore 10 ways for businesses to use WhatsApp chatbots and templates in 2024.
Read more

Say hello to Thapelo
Meet Thapelo, Senior Software Engineer at Cue.
Read more

Boost sales with these 10 WhatsApp marketing broadcasts
Your customers are scrolling past your marketing emails. Enter WhatsApp broadcasts.
Read more

How Education institutions can create WhatsApp drip campaigns
Learn how to boost student enrolments with WhatsApp drip campaigns.
Read more

Boost engagement with WhatsApp for automotive
Learn how to shift your customer engagement into high gear using WhatsApp, and end phone tennis once and for all.
Read more

Boost student enrolments with WhatsApp drip campaigns
Learn how WhatsApp drip campaigns can boost student enrolments.
Read more

Boost after-sales support with WhatsApp for automotive
The automotive industry faces unique challenges in managing after-sales service. Enter WhatsApp.
Read more

How to support students with WhatsApp live chat
WhatsApp live chat makes it easy to support students with speed and convenience.
Read more

Say hello to Murray
Meet Murray de Bruyn, Biz-dev Manager at Cue.
Read more

How AI Agents can supercharge your sales funnel
Stop leaving revenue on the table and let AI Agents help your sales team close deals faster
Read more

How AI Agents are changing the way we connect
See how AI is taking over customer service (for the better); introducing Cue AI Agents
Read more

Simplify renewals with WhatsApp for insurance
See how insurance businesses use WhatsApp to reach policyholders and make renewals smooth.
Read more

Get more test drive bookings with WhatsApp
With WhatsApp for automotive, dealerships can easily secure more test drive bookings.
Read more

How to Use WhatsApp for Student Support
Educate yourself on the different ways to use WhatsApp for better student support.
Read more

Handle insurance quotes faster with WhatsApp
Streamline insurance quoting, capture leads, and cut call centre wait times with WhatsApp.
Read more

Integrate your dealer management system with WhatsApp
Learn how to integrate your DMS with WhatsApp for better sales and customer service.
Read more

WhatsApp lead nurturing guide for education institutions
See how to use WhatsApp to nurture applicants until they convert into enroled students.
Read more

How to get feedback with WhatsApp surveys for insurance
Learn how WhatsApp surveys can get improve feedback and NPS for Insurance.
Read more

How to turn open days into enrolments with WhatsApp
Learn how WhatsApp can create create buzz, drive attendance, and get more students to enrol.
Read more

Say hello to Evans
Meet Evans Kaerezi, Techincal Operations Manager at Cue.
Read more

Drive sales, engagement & NPS via WhatsApp broadcasts & templates
See how WhatsApp templates + broadcasts can boost your customer experience.
Read more

Grow Retail ROI & satisfaction via WhatsApp Live Chat
Learn how WhatsApp live chat can boost customer satisfaction and supercharge sales.
Read more

WhatsApp for car dealerships: Boost NPS scores and get feedback
See how automotive brands can collect customer feedback + improve NPS ratings with WhatsApp.
Read more

Queue great customer service with WhatsApp for travel and leisure
In this blog, we explore how to use WhatsApp to queue better experiences for guests and travellers.
Read more

Appointment reminders for Automotive Dealerships
In this blog, we show you how car dealerships can reduce appointment cancellations with WhatsApp.
Read more

Getting started with WhatsApp for HR
Explore WhatsApp for payroll services, employee engagement, and leave management solutions.
Read more

Say hello to Kate
Meet Kate Thöle, Key Account Manager at Cue.
Read more

A quick guide to WhatsApp ads in 2024
In this blog, we show you how to get started with Facebook ads that click to WhatsApp to make more sales.
Read more

Get started with Cue web chat
In this blog, we'll explore what web chat is, how it works, and the key benefits it offers across different industries.
Read more

WhatsApp Marketing Guide for ISPs: Maximise Sales & Support
See how Internet Service Providers can use WhatsApp marketing to attract customers, provide customer service, and boost sales.
Read more

A guide to better customer service with Facebook Messenger
Learn why Facebook Messenger is an ideal customer service channel, and how to integrate chatbots, live chat, and web chat for a smooth customer experience.
Read more

Boost Customer Support Using WhatsApp for Teams
Let's explore how Cue empowers customer service teams to use WhatsApp Business for better customer support, reduced agent burnout, and happier customers.
Read more

Boost sales and brand visibility with WhatsApp marketing in 2025
Learn about WhatsApp marketing and automation and how your business can use the platform to reach more people and make more sales.
Read more

10 ways to use the Cue web widget
Here are 10 ways that your business can use the Cue web widget to increase sales and improve customer satisfaction with WhatsApp and Facebook Messenger.
Read more

10 WhatsApp templates to boost sales and save time | Cue
Let's dive into WhatsApp templates, their benefits and how your business can use them effectively
Read more

How to supercharge e-commerce sales with WhatsApp
Lets explore how WhatsApp can be used for e-commerce, from WhatsApp chatbots that answer questions 24/7 to personalised WhatsApp marketing strategies.
Read more

WhatsApp newsletters for insurance providers
In this blog, we explore how insurance businesses can use WhatsApp newsletters to boost sales, support and engagement.
Read more

Cue raises $2M to power AI-powered customer service
We're proud to announce that we've secured $2 million pre-seed investment from angel investors.
Read more

10 WhatsApp Templates to Improve ISP Sales and Loyalty
Let's explore how telcos can use WhatsApp templates to boost engagement, sales, and keep customers connected.
Read more

Say hello to Shingai
Meet Shingai Gunha, Head of Operations at Cue.
Read more

Say hello to Byron
Meet Byron Sweetman, Head of Brand at Cue.
Read more

How WhatsApp chatbots can boost customer service and save time
Learn about WhatsApp automation, how to create a WhatsApp chatbot and how to use WhatsApp for customer service
Read more

How to send a WhatsApp broadcast message
Learn more about WhatsApp broadcast messages and how your business can boost sales and overall reach.
Read more

Boost Customer Service with WhatsApp Auto-Replies
Learn how to send automatic messages on WhatsApp Business and more about WhatsApp Business auto-replies.
Read more

How to sell more this Easter with WhatsApp Business
The Easter Bunny isn’t the only busy one this time of year. Learn how to boost Easter Sales with WhatsApp.
Read more

How to provide great customer service with WhatsApp in 2024
Learn more about how your business can use WhatsApp Businesses to boost customer service in 2024.
Read more

How to send OTPs using WhatsApp Business
WhatsApp Business OTPs help customers save time and get authenticated quickly. Learn more about WhatsApp OTPs.
Read more

Automate sales and support with WhatsApp auto-replies
Let's explore WhatsApp Business auto-replies and how they can be set up to boost customer service efforts.
Read more

Unlock More Sales Using WhatsApp Business
In this article, we’ll explore how businesses can leverage WhatsApp Business to improve sales.
Read more

Get started with WhatsApp for faster customer service
Explore WhatsApp Business and how you can leverage it for faster, smoother, faster customer service.
Read more

Getting started with WhatsApp Business for logistics
Let’s explore the different ways that WhatsApp Business can improve logistics operations.
Read more

WhatsApp for e-commerce: Boost sales and customer engagement
Let's explore how e-commerce businesses can use WhatsApp Business to grow sales and improve customer service.
Read more

Engage customers better with WhatsApp chatbots
Learn more about WhatsApp chatbots, flows, and how your business can use Cue to implement these solutions
Read more

Getting started with WhatsApp templates
Explore WhatsApp templates, what they are, how they work, and how your business can use Cue to create them
Read more

10 Ways to promote your WhatsApp Business account
Learn how to fully leverage Whatsapp Business's full potential with effective marketing strategies
Read more

Improve customer service with WhatsApp Business live chat
Explore how using live chat with WhatsApp Business can improve your customer service!
Read more

Getting started with WhatsApp Business: A complete guide
Learn about WhatsApp Business, how to create chatbots, and integrate APIs to improve customer service.
Read more

Say hello to Anuscka
Meet Anuscka, Key Account Manager at Cue.
Read more

5 Ways to boost sales and customer support on Black Friday 2024
Learn how WhatsApp Business can help you boost sales and customer service on Black Friday 2024!
Read more

How to add a free WhatsApp chat widget to your website
Learn more about the WhatsApp Chat Widget and how to add it to your website for improved customer service
Read more

Cue raises $500k to be the AI-powered customer service platform
Cue raises $500k to accelerate customer service with AI.
Read more

WhatsApp for insurance: Faster quotes, renewals & claims
In this blog we explore how insurance businesses can use WhatsApp to speed up claims processing, quotes and renewals
Read more

Say hello to the new Cue brand
Apex has rebranded to Cue! We've grown and learnt a lot since starting out as Apex. Learn more about Cue
Read more

Say hello to Celeste
Meet Celeste Vorster, Head of People at Cue.
Read more

New WhatsApp conversation-based pricing: 1 June 2023 update
In this blog post we unpack the WhatsApp Template Message changes that occured in June 2023.
Read more

Say hello to Richard
Meet Richard Nischk, Chief Executive Officer (CEO) at Cue.
Read more

WhatsApp for Internet Service Providers: Benefits and Tips
Let's explore the benefits of WhatsApp Business and practical examples for Internet Service Providers.
Read more

Drive Customer Service with WhatsApp for Automotive
Let's explore how automotive companies can harness WhatsApp Business to achieve growth and success.
Read more

The ultimate guide to Gen-Z and Customer Service
Gen-Z now makes up over 40% of the global consumer base. In this blog you'll learn how to win them over
Read more

How to build a customer service chatbot in 2024
In this post we unpack essential tips to building a successful customer service chatbot.
Read more

How to generate and convert leads on WhatsApp
Learn more about WhatsApp Business and how it can be leveraged to generate and convert leads at scale.
Read more

How to manage and wow difficult customers
Dealing with difficult customers is one of the most challenging aspects of customer service departments
Read more

Say hello to Ryan
Meet Ryan Egnos, Chief Revenue Officer (CRO) at Cue.
Read more

10 Reasons why businesses need WhatsApp chatbots
In this blog, we're breaking down WhatsApp chatbots, unpacking their benefits and showing businesses how to use them for sales and customer support.
Read more

7 ways to use WhatsApp Business for Retail
WhatsApp Business is the perfect channel for retail. learn some of the ways our retail clients WhatsApp.
Read more

WhatsApp Business API vs. WhatsApp Business App
Learn about the key differences between the WhatsApp Business App and WhatsApp Business API
Read more

9 ways Live Chat improves customer service
Find out why WhatsApp Live Chat has become an extremely popular communication tool for businesses.
Read more

Verifying Meta Business Manager for WhatsApp
For your business to use the WhatsApp Business API, it will have to be verified using Meta Business Manager.
Read more

Say hello to Rhett
Meet Rhett Trickett, Chief Product Officer (CPO) at Cue.
Read more

Getting started with the WhatsApp Business API
In this post, we will detail everything you need to know to get started with the WhatsApp Business API.
Read more

How to use WhatsApp Business in 2024
Learn about what's in store for WhatsApp Business in 2024 and beyond.
Read more
All
Sales
Industry solutions
Live Chat
Broadcasts
Alternatives
Comparisons
Customer Service

Superchat vs Cue
Let's dive into comparing Superchat and Cue customer service platforms.
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Intercom vs Cue
Compare Intercom vs Cue customer service platforms. Discover why businesses choose Cue for simpler setup, better AI, and transparent pricing.
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Top 11 Help Scout alternative options
Compare top Help Scout alternatives with advanced automation, multichannel support, and analytics.
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10 Tidio alternative options
Explore advanced Tidio alternatives with better automation, analytics, and scalability options.
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Zendesk vs Cue
Zendesk vs Cue: Compare features, pricing, and automation for better customer support decisions.
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Top 15 Front alternatives
Complete guide to Front alternatives with features, pricing, and best use cases.
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Freshdesk vs Zoho Desk
Freshdesk vs Zoho Desk: Which support platform should you choose in 2025?
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Top 11 Freshdesk alternatives
Compare top Freshdesk alternatives with AI automation, transparent pricing, and multi-channel support.
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8 strategies to improve agent productivity with AI
8 AI strategies transform support teams, boosting productivity while improving customer satisfaction.
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Intercom vs Front
Intercom excels at AI automation while Front prioritises simple team collaboration features.
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The 15 best customer experience software in 2025
Top 15 CX software unifies interactions, boosts loyalty, and increases revenue.
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Gorgias vs Zendesk
Zendesk vs. Gorgias: Choosing the ultimate customer support platform for your business.
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Zendesk vs Hubspot Service Hub
Discover which customer support platform wins: Zendesk vs HubSpot Service Hub. Compare features, pricing & find the perfect fit for your business.
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Top 7 Trengo alternative options
Discover seven powerful Trengo alternatives to change your customer communication strategy today.
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WhatsApp broadcast best practices: Tips for maximum impact
WhatsApp Broadcasts personalises messaging that boosts engagement, conversions, and customer loyalty.
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A complete guide to AI knowledge base software
Discover how AI knowledge base solutions can elevate your customer support experience.
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Chatbot vs conversational AI: A complete guide
Discover how chatbots and conversational AI are revolutionising modern customer engagement.
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2025 guide to mastering live chat for customer service support
Want happier customers? See how live chat transforms support in 2025.
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Engage students with WhatsApp Education: A quick guide
Learn how educational providers and institutions can use WhatsApp to boost student engagement and support.
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Freshdesk vs Zendesk
Freshdesk or Zendesk? Unlock the best customer support software for your needs.
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Ultimate WhatsApp Business buttons guide for 2025
WhatsApp Business buttons transform customer engagement with interactive, personalized communication in 2025.
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Top 15 Intercom alternatives and competitors for 2025
Explore cost-effective Intercom alternatives with better features for customer communication needs.
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WhatsApp vs. SMS: What's best for your business in 2025?
WhatsApp offers richer engagement while SMS provides universal reach for business communications.
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Choosing the best platform for CRM WhatsApp integration
Revolutionize customer relationships through powerful WhatsApp CRM integration strategies that transform communication.
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18 best strategies for measuring customer service
Discover the top 18 customer service metrics to track and improve, from First Response Time to Customer Satisfaction Score.
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Can you schedule a message on WhatsApp for your business?
Find out if WhatsApp allows message scheduling for businesses and learn about effective workarounds.
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Zendesk vs Intercom
Zendesk or Intercom? Zendesk excels in ticketing and intercom in real-time chat. Cue blends both with AI and transparent pricing.
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The 20 best Zendesk alternatives
Explore the 20 best Zendesk alternatives to elevate your customer service.
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The ultimate guide to effective WhatsApp lead generation
Discover how to leverage WhatsApp's extraordinary 98% message open rate to transform your lead generation strategy.
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How to apply for WhatsApp green tick verification
Learn how to get WhatsApp's green tick to boost your brand's credibility, gain customers, and stand out.
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How to set up WhatsApp Business for multiple users in 2025
Unlock seamless team collaboration with WhatsApp Business - learn how to set up and manage multiple users across devices.
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7 customer service trends to watch for in 2025
Explore the 7 customer service trends to watch in 2025, from AI-powered solutions to unified platforms and proactive care.
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How to drive retail foot traffic with Cue and WhatsApp
Turn your retail store into a buzzing hive of shoppers with Cue and WhatsApp.
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WhatsApp vs Facebook Messenger
With conversational commerce software, you can engage customers instantly, guide their purchasing decisions, and boost sales.
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How AI is redefining customer service in 2025
Free up your service team, stop leaving revenue on the table and respond quicker with AI Agents
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10 WhatsApp chatbot and template ideas for 2025
In this blog we explore 10 ways for businesses to use WhatsApp chatbots and templates in 2024.
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Say hello to Thapelo
Meet Thapelo, Senior Software Engineer at Cue.
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Boost sales with these 10 WhatsApp marketing broadcasts
Your customers are scrolling past your marketing emails. Enter WhatsApp broadcasts.
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How Education institutions can create WhatsApp drip campaigns
Learn how to boost student enrolments with WhatsApp drip campaigns.
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Boost engagement with WhatsApp for automotive
Learn how to shift your customer engagement into high gear using WhatsApp, and end phone tennis once and for all.
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Boost student enrolments with WhatsApp drip campaigns
Learn how WhatsApp drip campaigns can boost student enrolments.
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Boost after-sales support with WhatsApp for automotive
The automotive industry faces unique challenges in managing after-sales service. Enter WhatsApp.
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How to support students with WhatsApp live chat
WhatsApp live chat makes it easy to support students with speed and convenience.
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Say hello to Murray
Meet Murray de Bruyn, Biz-dev Manager at Cue.
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How AI Agents can supercharge your sales funnel
Stop leaving revenue on the table and let AI Agents help your sales team close deals faster
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How AI Agents are changing the way we connect
See how AI is taking over customer service (for the better); introducing Cue AI Agents
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Simplify renewals with WhatsApp for insurance
See how insurance businesses use WhatsApp to reach policyholders and make renewals smooth.
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Get more test drive bookings with WhatsApp
With WhatsApp for automotive, dealerships can easily secure more test drive bookings.
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How to Use WhatsApp for Student Support
Educate yourself on the different ways to use WhatsApp for better student support.
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Handle insurance quotes faster with WhatsApp
Streamline insurance quoting, capture leads, and cut call centre wait times with WhatsApp.
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Integrate your dealer management system with WhatsApp
Learn how to integrate your DMS with WhatsApp for better sales and customer service.
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WhatsApp lead nurturing guide for education institutions
See how to use WhatsApp to nurture applicants until they convert into enroled students.
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How to get feedback with WhatsApp surveys for insurance
Learn how WhatsApp surveys can get improve feedback and NPS for Insurance.
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How to turn open days into enrolments with WhatsApp
Learn how WhatsApp can create create buzz, drive attendance, and get more students to enrol.
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Say hello to Evans
Meet Evans Kaerezi, Techincal Operations Manager at Cue.
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Drive sales, engagement & NPS via WhatsApp broadcasts & templates
See how WhatsApp templates + broadcasts can boost your customer experience.
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Grow Retail ROI & satisfaction via WhatsApp Live Chat
Learn how WhatsApp live chat can boost customer satisfaction and supercharge sales.
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WhatsApp for car dealerships: Boost NPS scores and get feedback
See how automotive brands can collect customer feedback + improve NPS ratings with WhatsApp.
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Queue great customer service with WhatsApp for travel and leisure
In this blog, we explore how to use WhatsApp to queue better experiences for guests and travellers.
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Appointment reminders for Automotive Dealerships
In this blog, we show you how car dealerships can reduce appointment cancellations with WhatsApp.
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Getting started with WhatsApp for HR
Explore WhatsApp for payroll services, employee engagement, and leave management solutions.
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Say hello to Kate
Meet Kate Thöle, Key Account Manager at Cue.
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A quick guide to WhatsApp ads in 2024
In this blog, we show you how to get started with Facebook ads that click to WhatsApp to make more sales.
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Get started with Cue web chat
In this blog, we'll explore what web chat is, how it works, and the key benefits it offers across different industries.
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WhatsApp Marketing Guide for ISPs: Maximise Sales & Support
See how Internet Service Providers can use WhatsApp marketing to attract customers, provide customer service, and boost sales.
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A guide to better customer service with Facebook Messenger
Learn why Facebook Messenger is an ideal customer service channel, and how to integrate chatbots, live chat, and web chat for a smooth customer experience.
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Boost Customer Support Using WhatsApp for Teams
Let's explore how Cue empowers customer service teams to use WhatsApp Business for better customer support, reduced agent burnout, and happier customers.
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Boost sales and brand visibility with WhatsApp marketing in 2025
Learn about WhatsApp marketing and automation and how your business can use the platform to reach more people and make more sales.
Read more

10 ways to use the Cue web widget
Here are 10 ways that your business can use the Cue web widget to increase sales and improve customer satisfaction with WhatsApp and Facebook Messenger.
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10 WhatsApp templates to boost sales and save time | Cue
Let's dive into WhatsApp templates, their benefits and how your business can use them effectively
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How to supercharge e-commerce sales with WhatsApp
Lets explore how WhatsApp can be used for e-commerce, from WhatsApp chatbots that answer questions 24/7 to personalised WhatsApp marketing strategies.
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WhatsApp newsletters for insurance providers
In this blog, we explore how insurance businesses can use WhatsApp newsletters to boost sales, support and engagement.
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Cue raises $2M to power AI-powered customer service
We're proud to announce that we've secured $2 million pre-seed investment from angel investors.
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10 WhatsApp Templates to Improve ISP Sales and Loyalty
Let's explore how telcos can use WhatsApp templates to boost engagement, sales, and keep customers connected.
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Say hello to Shingai
Meet Shingai Gunha, Head of Operations at Cue.
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Say hello to Byron
Meet Byron Sweetman, Head of Brand at Cue.
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How WhatsApp chatbots can boost customer service and save time
Learn about WhatsApp automation, how to create a WhatsApp chatbot and how to use WhatsApp for customer service
Read more

How to send a WhatsApp broadcast message
Learn more about WhatsApp broadcast messages and how your business can boost sales and overall reach.
Read more

Boost Customer Service with WhatsApp Auto-Replies
Learn how to send automatic messages on WhatsApp Business and more about WhatsApp Business auto-replies.
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How to sell more this Easter with WhatsApp Business
The Easter Bunny isn’t the only busy one this time of year. Learn how to boost Easter Sales with WhatsApp.
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How to provide great customer service with WhatsApp in 2024
Learn more about how your business can use WhatsApp Businesses to boost customer service in 2024.
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How to send OTPs using WhatsApp Business
WhatsApp Business OTPs help customers save time and get authenticated quickly. Learn more about WhatsApp OTPs.
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Automate sales and support with WhatsApp auto-replies
Let's explore WhatsApp Business auto-replies and how they can be set up to boost customer service efforts.
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Unlock More Sales Using WhatsApp Business
In this article, we’ll explore how businesses can leverage WhatsApp Business to improve sales.
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Get started with WhatsApp for faster customer service
Explore WhatsApp Business and how you can leverage it for faster, smoother, faster customer service.
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Getting started with WhatsApp Business for logistics
Let’s explore the different ways that WhatsApp Business can improve logistics operations.
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WhatsApp for e-commerce: Boost sales and customer engagement
Let's explore how e-commerce businesses can use WhatsApp Business to grow sales and improve customer service.
Read more

Engage customers better with WhatsApp chatbots
Learn more about WhatsApp chatbots, flows, and how your business can use Cue to implement these solutions
Read more

Getting started with WhatsApp templates
Explore WhatsApp templates, what they are, how they work, and how your business can use Cue to create them
Read more

10 Ways to promote your WhatsApp Business account
Learn how to fully leverage Whatsapp Business's full potential with effective marketing strategies
Read more

Improve customer service with WhatsApp Business live chat
Explore how using live chat with WhatsApp Business can improve your customer service!
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Getting started with WhatsApp Business: A complete guide
Learn about WhatsApp Business, how to create chatbots, and integrate APIs to improve customer service.
Read more

Say hello to Anuscka
Meet Anuscka, Key Account Manager at Cue.
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5 Ways to boost sales and customer support on Black Friday 2024
Learn how WhatsApp Business can help you boost sales and customer service on Black Friday 2024!
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How to add a free WhatsApp chat widget to your website
Learn more about the WhatsApp Chat Widget and how to add it to your website for improved customer service
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Cue raises $500k to be the AI-powered customer service platform
Cue raises $500k to accelerate customer service with AI.
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WhatsApp for insurance: Faster quotes, renewals & claims
In this blog we explore how insurance businesses can use WhatsApp to speed up claims processing, quotes and renewals
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Say hello to the new Cue brand
Apex has rebranded to Cue! We've grown and learnt a lot since starting out as Apex. Learn more about Cue
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Say hello to Celeste
Meet Celeste Vorster, Head of People at Cue.
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New WhatsApp conversation-based pricing: 1 June 2023 update
In this blog post we unpack the WhatsApp Template Message changes that occured in June 2023.
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Say hello to Richard
Meet Richard Nischk, Chief Executive Officer (CEO) at Cue.
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WhatsApp for Internet Service Providers: Benefits and Tips
Let's explore the benefits of WhatsApp Business and practical examples for Internet Service Providers.
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Drive Customer Service with WhatsApp for Automotive
Let's explore how automotive companies can harness WhatsApp Business to achieve growth and success.
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The ultimate guide to Gen-Z and Customer Service
Gen-Z now makes up over 40% of the global consumer base. In this blog you'll learn how to win them over
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How to build a customer service chatbot in 2024
In this post we unpack essential tips to building a successful customer service chatbot.
Read more

How to generate and convert leads on WhatsApp
Learn more about WhatsApp Business and how it can be leveraged to generate and convert leads at scale.
Read more

How to manage and wow difficult customers
Dealing with difficult customers is one of the most challenging aspects of customer service departments
Read more

Say hello to Ryan
Meet Ryan Egnos, Chief Revenue Officer (CRO) at Cue.
Read more

10 Reasons why businesses need WhatsApp chatbots
In this blog, we're breaking down WhatsApp chatbots, unpacking their benefits and showing businesses how to use them for sales and customer support.
Read more

7 ways to use WhatsApp Business for Retail
WhatsApp Business is the perfect channel for retail. learn some of the ways our retail clients WhatsApp.
Read more

WhatsApp Business API vs. WhatsApp Business App
Learn about the key differences between the WhatsApp Business App and WhatsApp Business API
Read more

9 ways Live Chat improves customer service
Find out why WhatsApp Live Chat has become an extremely popular communication tool for businesses.
Read more

Verifying Meta Business Manager for WhatsApp
For your business to use the WhatsApp Business API, it will have to be verified using Meta Business Manager.
Read more

Say hello to Rhett
Meet Rhett Trickett, Chief Product Officer (CPO) at Cue.
Read more

Getting started with the WhatsApp Business API
In this post, we will detail everything you need to know to get started with the WhatsApp Business API.
Read more

How to use WhatsApp Business in 2024
Learn about what's in store for WhatsApp Business in 2024 and beyond.
Read more