CUE retail

The digital shopping
assistant for every customer

Shoppers have questions - don't let them walk away without answers. Cue helps retail brands guide, convert and re-engage customers with AI-powered chat on your site, WhatsApp and more

Get a demo

Do you offer same day delivery?

Answered by AI Agent

What's the trade in

value of my vehicle?

Answered by AI Agent

Do you offer same day delivery?

Answered by AI Agent

Trusted by the biggest brands

A chat conversation about delivery time overlaid on an image of an orange bag, demonstrating pre-checkout question handling.

Overland……..

How long will delivery take?

Rep Rachel

It'll take 3 to 4 business days

Handle pre-checkout questions

Shoppers stall when they can't get quick answers about shipping, sizing or what's in stock. Cue removes friction by jumping in with real-time answers across your site. So more customers move from "just looking" to "just bought"

Recover lost sales by instantly resolving blockers

Free up your team to focus on upsells and high value customers

Help customers get over the line, even when your team is offline

Get a demo

Reach buyers with offers they actually want

Your customers expect more than a generic promo blast. With Cue, you can send personalised WhatsApp messages based on what shoppers have previously bought. So every message feels relevant and personal

Turn messaging into a high

performing sales channel

Turn messaging into a high performing sales channel

Preview

John

We got the size!

Size 10s are back in stock.

Should we keep one for you?

Send

Auto-personalise every message with names, preferences,

and past purchases

Never miss an enquiry Keep your pipeline growing with 24/7 availability

Your

is due to

be upgraded this month

Please make a selection below

Cancel upgrade

View updated invoice

Drive repeat purchases with broadcasts tailored to each customer

A mobile message from 'neonbyte' promoting 'PF5z in-ear earphones' with an image of a woman running and a 'Shop now' button.

Drive repeat purchases with broadcasts tailored to each customer

Automate the questions your customers ask most often

When the majority of questions are about order updates or return policies, your team is wasting their capacity. Cue uses AI to take care of the repetitive stuff instantly. Ensuring your support stays fast making your customers stay happy

Automate answers to the most common retail questions

Keep your support team lean and effective during peak periods

Help customers 24/7 across channels, without sacrificing quality

How long is the warranty

of this vehicle?

The warranty is 12 months long

Answered by AI Agent

How long is the warranty

of this vehicle?

The warranty is 12 months long

Answered by AI Agent

"Cue's solution increased our customer engagement and provided an easy chat experience for customers and service reps alike. Their support is amazing, professional, and has a phenomenal turnaround time"

Bianca Johnson

Customer Service Supervisor

Everything retail teams need to win and retain customers

Whether it's "do you have this in medium" or "is this in stock" Cue helps you show up fast. Giving the right answers, on the right channel, at the right moment.

Just smooth conversations that move shoppers forward

Live Chat

Answer pre-checkout questions to get shoppers over the line

Jonny

Sales enquiry

Now

Jonny

Do these headphones work with
different operating systems?

now

Yes, they work with Apple, Android, Xbox & PS5 🎧

Chatbots

Let your chatbot do the lifting while your teams off the clock

Let your chatbot do the lifting

while your teams off the clock

Hi, I'm the neonbyte chatbot.

Our reps will be back at 8:30am 🌅

Find a store

View latest arrivals

Track my order

AI Agents

Cue's AI handles the repetitive stuff so your humans don't have to

Answered by AI Agent

Broadcasts

Send messages that feel personal - even to thousands

CUE retail SOLUTION FAQs

Frequently Asked Questions

Have another question?

Get a demo

What advanced reporting does Cue offer to track retail customer engagement across channels?

You’ll get channel breakdowns, campaign performance, repeat visit rates and more—all in one view

Can Cue facilitate in-store customer engagement through digital channels?

How does Cue handle multilingual retail customers?

Can Cue support retail loyalty programmes with gamified or interactive elements?

Automate your digital store front with Cue 👇

Get a demo

CUE retail

CUE retail

The digital shopping
assistant for every customer

The digital shopping
assistant for every customer

The digital shopping
assistant for every customer

Trusted by the biggest brands

Handle pre-checkout questions

Handle pre-checkout questions

Handle pre-checkout questions

Reach buyers with offers they actually want

Reach buyers with offers they actually want

Reach buyers with offers they actually want

Automate the questions your customers ask most often

Automate the questions your customers ask most often

Automate the questions your customers ask most often

Everything retail teams need to win and retain customers

Everything retail teams need to win and retain customers

Everything retail teams need to win and retain customers

CUE retail SOLUTION FAQs

Frequently Asked Questions

Frequently Asked Questions

What advanced reporting does Cue offer to track retail customer engagement across channels?

Can Cue facilitate in-store customer engagement through digital channels?

How does Cue handle multilingual retail customers?

Can Cue support retail loyalty programmes with gamified or interactive elements?

Automate your digital store front with Cue 👇

Automate your digital store front with Cue 👇

Further reading for retail teams

How to drive retail foot traffic with Cue and WhatsApp

Grow Retail ROI & satisfaction via WhatsApp Live Chat

How to supercharge e-commerce sales with WhatsApp

WhatsApp for e-commerce: Boost sales and customer engagement

7 ways to use WhatsApp Business for Retail

How to add a free WhatsApp chat widget to your CMS website