CUE LIVE CHAT
1
Meet intent with instant help
Give answers to customer questions. No waiting, no unresolved tickets. Keep customers engaged and supported before they bounce
2
Speed up service. Answer queries
Resolve queries in minutes with always-on chat. Cut queue times and deliver smooth, satisfying experiences - especially when volumes spike
3
Customer problems resolved
Deliver instant, accurate responses that resolve issues on the spot; no forms, no waiting, just a smoother path to happy, satisfied customers
Catch last minute questions and objections before they become lost sales
C
OR
J
Tracy Tait
Sales
Now
Tracy
Chat conversation
Can I chat to a human?
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Now
Hi 👋 Andy here, how can I help?
Take over automated chats anytime for a human touch when the moment calls for it
Reach out with 1-to-1 chats that feel personal, not pushy - right when customers need help
"Cue helped us handle repetitive enquiries instantly, boost test drive bookings, and cut our drop-off rate in half — all while freeing up our team to focus on serious buyers"
Get a clear view on how your live chat is performing.
From response times to team productivity. Use real-time analytics to spot what's working, what's not, and deliver faster, better support
See the full picture
Track live chat tickets, conversations and outcomes in one place to uncover trends and opportunities
Measure what matters
Monitor response times and resolution speeds to keep service fast, consistent and customer-friendly
Understand team impact
Filter performance by rep, team, tag or channel to optimise workflows and keep support sharp
USING LIVE CHAT
From converting prospects to supporting loyal customers, discover how live chat powers faster, smarter interactions across the entire journey
SALES SUPPORT
Convert more customers
Engage visitors while they're actively browsing with real-time answers that reduce hesitation and handle objection
HIGH VOLUME CUSTOMER SERVICE
Speedy support as it's needed
Handle high volumes without compromising quality. Automated replies and live agents work together to keep the queues moving
product & service education
Real-time answers & assistance
Help visitors understand complex products or services through instant, on-page support that builds trust and confidence
customer experience optimisation
Learn from every interaction
Use live chat insights to identify content gaps, common objections and service blockers, then improve your CS across the board
customer retention
Keep customers on track
Offer instant, helpful support when visitors get stuck or uncertain, reducing abandonment and keeping journeys moving forward
AI Agents resolve common questions instantly. Cutting queue volumes, freeing up your service reps to focus on high value conversations that need a human touch
