Products

Solutions

Resources

Say hello to your
team's shared inbox

Your team's new shared inbox

All your customer conversations in one place.

All your customer conversations
in one place.

TICKET ROUTING
TICKET ROUTING

Assign conversations
to the right team

Assign conversations
to the right team

LIVE CHAT FEATURES

Everything your team needs to succeed

Everything your team needs to succeed

Customer profiles

Capture important customer information like chat history, preferred channels, contact details, and more

Customer profiles

Capture important customer information like chat history, preferred channels, contact details, and more

Shared teams inbox

All tickets come into one inbox

and
then get assigned to teams.

Quick replies

Save time and effort by using
pre-saved message templates.

Quick replies

Save time and effort by using
pre-saved message templates.

Reporting

Dive deep into the data to understand what’s working and what isn’t.

Reporting

Dive deep into the data to
understand what’s working
and what isn’t.

OMICHANNEL
OMICHANNEL
OMICHANNEL

Chat on favourite customer channels

Chat on favourite customer channels

Chat on favourite customer channels

LIVE CHAT BENEFITS
LIVE CHAT BENEFITS

Everything your team needs to succeed

Chat with customers in
real-time

Reduced costs

Automate common and

repetitive customer queries.

Automations

Automate common and

repetitive customer queries.

Enhanced NPS

Automate common and

repetitive customer queries.

Increase efficiency

Automate common and

repetitive customer queries.

Increase efficiency

Automate common and

repetitive customer queries.

Enhanced NPS

Automate common and

repetitive customer queries.

Make your customer
service super fast

Make your customer
service super fast

Make your customer
service super fast

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