CUE EDUCATION

Win students over with a 'first-choice' admissions journey

Win students over with a 'first-choice' admissions journey

Win students over with a 'first-choice' admissions journey

Engage students at their moment of decision and never miss a chance to convert. Give prospects instant answers about tuition, next steps and deadlines, even when your office is closed

Engage students at their moment of decision and never miss a chance to convert. Give prospects instant answers about tuition, next steps and deadlines, even when your office is closed

Engage students at their moment of decision and never miss a chance to convert. Give prospects instant answers about tuition, next steps and deadlines, even when your office is closed

A woman looking at her phone, which displays a chatbot answering a question about course submission deadlines.

When do course submissions close?

Course submissions for next year

close on the 1st of October 🗓️

Answered by AI Agent

A woman looking at her phone, which displays a chatbot answering a question about course submission deadlines.

When do course submissions close?

Course submissions for next year

close on the 1st of October 🗓️

Answered by AI Agent

A woman looking at her phone, which displays a chatbot answering a question about course submission deadlines.

When do course

submissions close?

Course submissions for next year

close on the 1st of October 🗓️

Answered by AI Agent

Cue: the proven method trusted by
higher education institutions

Cue: the proven method trusted by
higher education institutions

Automate FAQs, boost capacity
for successful admissions

Automate FAQs, boost capacity
for successful admissions

Automate FAQs, boost capacity for successful admissions

Free your staff from the flood of routine enquiries and make sure every prospective student gets answers they need, when they need them. All so your team spends more time guiding applicants toward enrolment

Instantly respond to FAQs about tuition,

deadlines and how to apply 24/7

Never miss an enquiry Keep your pipeline growing with 24/7 availability

Instantly respond to FAQs about tuition, deadlines and how to apply 24/7

Good question! You don’t have to pay the full tuition upfront - we offer flexible payment plans that let you spread payments over the semester 📚

Good question! You don’t have to pay the full tuition upfront - we offer flexible payment plans that let you spread payments over the semester 📚

Auto-personalise every message with names, preferences,

and past purchases

Never miss an enquiry Keep your pipeline growing with 24/7 availability

When does the course
induction start?

Course inductions begin in

the first week of October for two weeks

Answered by AI Agent

Automatically triage complex questions to the right team,

like financial aid or international admissions

Capture new leads the moment they land on site, no forms or follow ups needed

Capture new leads the moment they land on site, no forms or follow ups needed

A user flow diagram showing a chat message 'Can I chat to someone in sales?' being routed to a 'Chat to sales' endpoint.

User Flows #01

Accounts

Admissions

Chloe

Can I chat to someone in sales?

🤑

Finance

❤️

Support

Turn student questions into completed applications

Turn student questions into completed applications

Turn student questions into completed applications

Capture more prospective students through real-time chat that answers their questions and guides them toward taking the next step. All without relying on forms or follow-ups

Qualify intent with tailored chatbot flows that mirror your admissions process

Collect contact details and key info from prospects before they leave your site

Nurture leads with instant answers and seamless handoff to admissions

"The ability to engage our students on their preferred communication medium and to give them instant feedback whilst collecting data has greatly improved our sales process as well as our sales conversion"

"The ability to engage our students on their preferred communication medium and to give them instant feedback whilst collecting data has greatly improved our sales process as well as our sales conversion"

Adam Kelly

Group Chief Officer

USING CUE EDUCATION SOLUTIONS

Upgrade your admissions process with automation

Upgrade your admissions
process with automation

Upgrade your admissions process with automation

Typing chat emoji icon.

INBOX MANAGEMENT

Clear the inbox clutter

Help students make faster decisions with instant answers while they browse

Robot emoji icon.

FAQ AUTOMATION

Answer FAQs automatically

Instantly answer common questions so your team can focus on real applicants

Graduate emoji icon.

LEAD CAPTURE

Enrol more students

Engage prospects in real time and collect high-quality lead info on the spot

Target emoji icon.

SMART ROUTING

Route queries correctly

Route struggling students to the student advisors team to get them back on track

Green checkmark emoji icon.

SMART ROUTING

Never miss a payment

Keep students informed with clear, automated payment reminders

Enhance student support
with full chat history

Enhance student support
with full chat history

Enhance student support
with full chat history

Whether it starts in a chat window or WhatsApp message, every student gets a seamless consistent experience from application to graduation

Whether it starts in a chat window or WhatsApp message, every student gets a seamless consistent experience from application to graduation

Tracy

Chat conversation

That worked, thank you!

Messenger

·

Last week

Hi, I can't log in again! 🙁

WhatsApp

·

Now

A mobile chat screen showing a 'Futura' conversation where a user says 'Hi, I can't log in again!' and the agent replies 'Oh no!

Oh no!

Keep chat connected across web, social

and messaging apps. No dropped threads

Keep chat connected across web, social and messaging apps. No dropped threads

Support

Support

WhatsApp

WhatsApp

·

·

Now

Now

CUSTOMER ACTIVITY

CUSTOMER ACTIVITY

|

|

Olive

Olive

left a note

left a note

Customer asked about tuition payments

Customer asked about tuition payments

Sales

Sales

Messenger

Messenger

·

·

Chat

Chat

WhatsApp

WhatsApp

·

·

Closed 2d ago

Closed 2d ago

Give everyone full conversation history, so students don't need to repeat themselves

Give everyone full conversation history, so students don't need to repeat themselves

CUE EDUCATION SOLUTION FAQs

CUE EDUCATION SOLUTION FAQs

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Have another question?

How does Cue handle high inquiry volumes during peak admission periods, such as application deadlines?

Chatbots manage FAQs and filter high-priority requests, helping teams stay responsive even under pressure

How does Cue handle high inquiry volumes during peak admission periods, such as application deadlines?

Chatbots manage FAQs and filter high-priority requests, helping teams stay responsive even under pressure

Can Cue’s AI Agents be customised to provide course-specific or programme-specific guidance?

Can Cue’s AI Agents be customised to provide course-specific or programme-specific guidance?

What advanced analytics does Cue offer to optimise student recruitment and retention?

What advanced analytics does Cue offer to optimise student recruitment and retention?

Can Cue integrate with student information systems (SIS) or learning management systems (LMS)?

Can Cue integrate with student information systems (SIS) or learning management systems (LMS)?

Ready to get a 'First' in customer service? 👇

Ready to get a 'First' in customer service? 👇

Solutions

Resources

Pricing

Products

Solutions

Resources

Pricing

Products