Trusted by the biggest brands
Reduce agent burnout
Handle thousands of chats at once
without adding pressure to your team
User Flows #01
Accounts
Admissions
Chloe
Can I get help??
AI Bot
Chatbot
❤️
Support
Scale your service
Instantly scale during campaigns or seasonal spikes - no extra staffing required
Hi, I'm the Falcon Rentals chatbot 🏡
View Christmas specials
Find nearest store
Track my order
Respond instantly
Automate routine interactions and guide customers through structured next steps
C
OR
Tracy
Chat conversation
if
answer
=
See vehicles
if
answer
=
Get a quote
Transfer to sales rep
Live Chat
Vehicles
property
What would you like to do?
Transfer to sales
Live Chat
Welcome
property
Hi! What would you like to do?
Get a quote
See vehicles
Filter out unqualified enquiries and fast-track high-intent leads before they go cold
Location
What area are you looking at?
Newcastle
Edgemeade
Falcon Rentals
Edgemeade
Budget
Great, do you have a rough budget in mind?
Trigger follow-ups automatically to move prospects forward overnight
Capture and convert leads 24/7, even when your team's offline
Keep conversations active across time zones, weekends and holidays
Resolve questions instantly and move customers forward faster by adding in smart, action-driven steps to your chatbot flows - no delays, no dead ends
New conversation
Transfer to AI Agent
Create, customise & launch chatbots with the WhatsApp Business API
C
OR
J
Tracy Tait
Sales
Now
Hi, I'd like to exchange a purchase
Hey there, I can help with that!
|
Wow customers with advanced chatbots
on your company website
Create conversational chatbots to get the message to customers who use Messenger as their point of contact
From lead capture to post-sale support, Cue's chatbot adapts to your business. Helping automate high-impact moments without losing the human touch
CHAT MANAGEMENT
Scale quickly during peak times
Handle thousands of incoming chats during product launches or busy seasons. Freeing your your team for high-impact issues
LEAD QUALIFICATION & ROUTING
Route queries smarter
Automatically gather key details like budget, location, and intent, then send leads to the right team, instantly. No manual sorting
AFTER-HOURS CUSTOMER ENGAGEMENT
Capture and qualify leads
Capture, qualify and follow up with leads when your team is offline. Keep conversations going across time zones, weekends and holidays
INTEGRATION
Integrate your systems
Connect the tools you already use - CRMs, DMS, and booking systems. Cue integrates seamlessly so everything works together with no extra lift.
HIGH-VOLUME MULTI-CHANNEL SUPPORT
Streamline repetitive support
Resolve common questions automatically and guide customers through structured steps, freeing your team for high impact issues
Track traffic, spot drop-offs and break down performance by channel with clear, actionable chatbot analytics - so you can optimise every intertaction
Traffic
3,497
Total conversations
Step
Welcome
Account
Payments
Impressions
1049
%
30%
Monitor where your customers come from and break down how they interact with your chatbot
Step analysis
Please choose an option below
Select
Responses
My account
Track order
Open account️
Chat to agent
Frequency
30%
20%
18%
12%
Track live chat tickets, conversations and outcomes in one place to uncover trends and opportunities
Drop-off
3,497
Total conversations
Step
Thank you
Payment
No application
Impressions
1049
%
30%
Track live chat tickets, conversations and outcomes in one place to uncover trends and opportunities
Got another question?
How do Cue’s chatbots handle ambiguous or emotionally charged customer inquiries?
Our chatbots are designed with built-in escalation paths that guide customers to human agents when their inquiry falls outside the predetermined conversation flows, ensuring complex or sensitive issues receive appropriate human attention
Can Cue’s chatbots integrate with external data sources to provide real-time answers?
How does Cue use analytics to improve chatbot performance?
What role do Cue’s chatbots play in lead qualification?
Further reading on chatbots
Omnichannel Chatbots for Mid-Market Sales Conversions (2026)
Five omnichannel chatbot platforms compared on channels, conversion features, pricing, and CRM integration for mid-market teams.
Read the guide
7 Real-World Chatbot Examples for Customer Service
The best customer service chatbots in 2026 are intent-based AI Agents that resolve routine, high-volume queries instantly across WhatsApp, web chat, and Messenger, then hand complex cases to a human with full context.
Read the guide
How to Implement AI Chatbots for Customer Service
A strategic 2026 guide to deploying AI Agents for customer service — from knowledge base preparation through to measuring ROI.
Read the guide
10 WhatsApp chatbot and template ideas for 2025
In this blog we explore 10 ways for businesses to use WhatsApp chatbots and templates in 2024.
Read the guide
How WhatsApp chatbots can boost customer service and save time
Learn about WhatsApp automation, how to create a WhatsApp chatbot and how to use WhatsApp for customer service
Read the guide
Engage customers better with WhatsApp chatbots
Learn more about WhatsApp chatbots, flows, and how your business can use Cue to implement these solutions
Read the guide
How to build a customer service chatbot in 2024
In this post we unpack essential tips to building a successful customer service chatbot.
Read the guide
10 Reasons why businesses need WhatsApp chatbots
In this blog, we're breaking down WhatsApp chatbots, unpacking their benefits and showing businesses how to use them for sales and customer support.
Read the guide