CUE TRAVEL & LEISURE
From check-in times to tour upgrades, Cue's AI handles guest questions across channels. Free up your team, never miss a booking and give travellers a smooth experience from first enquiry to a fond farewell. All without hold music
1
Pre-stay
Answer your guests' most pressing questions about their upcoming stay
Pre-arrival information
Check-in instructions
Local tips
2
In-stay
Ensure great guest experiences with speedy service & answers during stays
Room service
Amenity assistance
Provide local tips
3
Post-stay
Answer Wi-Fi, dining or housekeeping questions in real time via chat
Review requests
Loyalty programme offers
Re-booking incentives
Promote extended stays, spa access, or tour add-ons
Send instant answers to booking questions, availability checks or upgrade requests
Free your front desk and support staff from the flood of FAQs. Cue handles routine guest enquiries 24/7, from check-in to cancellation
Answer questions about check-in times, amenities, or room availability
Manage booking confirmations, upgrades or common queries across channels
Cut down call and email volumes during peak travel times
USING CUE
24/7 FAQ automation
Quick answers, happy guests
Handle check-in times, amenities and policy queries, quick. No staff needed
After-hours booking enquiries
Stay responsive at any time
Reply to room or tour requests immediately, even when you're offline
In-stay guest support
Front desk without the calls
Answer Wi-Fi, dining or housekeeping questions in real time via chat
Pre-arrival messaging
Smooth arrivals every time
Send arrival info, check-in details and local tips across channels
Pre-arrival messaging
Turn stays into loyalty
Send seasonal promotions to boost loyalty and win repeat business
CUE TRAVEL & LEISURE FAQs
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