CUE TRAVEL & LEISURE

Create a 5 star experience
from booking to check out

Create a 5 star experience from booking to check out

Create a 5 star experience
from booking to check out

From check-in times to tour upgrades, Cue's AI handles guest questions across channels. Free up your team, never miss a booking and give travellers a smooth experience from first enquiry to a fond farewell. All without hold music

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Do you have travel packages for Bali?

Answered by AI Agent

Do you have travel packages for Bali?

Do you have travel

packages for Bali?

Answered by AI Agent

Do you have travel packages for Bali?

Answered by AI Agent

Do you have travel packages for Bali?

AI-POWERED TRAVEL EXPERIENCES

White glove service before, during and after their stay

Let Cue handle every step of their journey, so your team can focus on the experience, not the inbox

1

Pre-stay

Answer your guests' most pressing questions about their upcoming stay

Pre-arrival information

Check-in instructions

Local tips

2

In-stay

Ensure great guest experiences with speedy service & answers during stays

Room service

Amenity assistance

Provide local tips

3

Post-stay

Answer Wi-Fi, dining or housekeeping questions in real-time via chat

Review requests

Loyalty programme offers

Re-booking incentives

Reply across time zones and convert around the clock

Whether its a room enquiry at midnight or a tour request from another time zone, Cue replies instantly so you can capture interest while its hot.

Turning chats into confirmed bookings

Whether its a room enquiry at midnight or a tour request from another time zone, Cue replies instantly so you can capture interest while its hot. Turning chats into confirmed bookings

Drive repeat purchases with broadcasts tailored to each customer

Drive repeat purchases with

broadcasts tailored to each customer

Tracy

Chat conversation

Hi, I'd like to book a room
for a 7 night Stay in Malta 🇲🇹

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Messenger

Now

SpotiTravel

Hi, I'd like to book a room
for a 7 night Stay in Malta 🇲🇹

Sure! what dates…

Sure! What dates are you looking at?

Promote extended stays, spa access, or tour add-ons

Send instant answers to booking questions, availability checks or upgrade requests

Welcome to the SpotiTravel chatbot 🏝️

Chat to AI Agent

Check room availability

Check in

Put a concierge in every
guest's pocket

Free your front desk and support staff from the flood of FAQs. Cue handles routine guest enquiries 24/7, from check-in to cancellation

Answer questions about check-in times, amenities, or room availability

Manage booking confirmations, upgrades or common queries across channels

Cut down call and email volumes during peak travel times

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USING CUE

Personal touches for savvy travellers

24/7 FAQ automation

Quick answers, happy guests

Handle check-in times, amenities and policy queries, quick. No staff needed

After-hours booking enquiries

Stay responsive at any time

Reply to room or tour requests immediately, even when you're offline

In-stay guest support

Front desk without the calls

Answer Wi-Fi, dining or housekeeping questions in real time via chat

Pre-arrival messaging

Smooth arrivals every time

Send arrival info, check-in details and local tips across channels

Pre-arrival messaging

Turn stays into loyalty

Send seasonal promotions to boost loyalty and win repeat business

CUE TRAVEL & LEISURE FAQs

Frequently Asked Questions

Have another question?

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How does Cue adapt to last-minute booking changes or cancellations common in travel?

Cue is designed to be highly flexible for the dynamic needs of the travel industry. By connecting with your existing booking platforms, our team can help you build automated workflows to instantly manage changes, confirm cancellations, and handle refund communications, ensuring a smooth customer experience