CUE REAL ESTATE
Auto-trigger replies the moment someone enquires about a property
Falcon Rentals
|
Answered by AI Agent
Send instant answers to booking questions, availability checks or upgrade requests
Falcon Rentals
|
Answered by AI Agent
Keep leads engaged with
follow-ups that feel personal


Your application is being assesed


John, you might love this

Location
What area are you looking at?
Newcastle
Edgemeade



Falcon Rentals
Edgemeade
Budget
Great, do you have a rough budget in mind?
Hi, I'm the Falcon Rentals chatbot 🏡
Find a store
View latest arrivals
Track my order
One platform
One platform for calls, WhatsApp, email and chat
Cue is one customer communications platform for phone calls, WhatsApp, email, web chat and Messenger. Every channel runs on the same inbox, the same customer record and the same Flows, so your team works from one queue and customers never have to repeat themselves. No separate phone system, no extra inboxes, no switching between tools. Buyer and tenant calls, WhatsApps and portal emails go into one shared inbox, so every agent can pick up where the last one left off.

Viewing and tenant calls next to every message
Calls come into the same workspace as your WhatsApp, email and chat conversations. Route callers by department, team or site, answer and transfer from Cue, call customers back from any conversation, and keep the recording and transcript on the customer record.
Inbound routing by department, team or site
Callbacks from any WhatsApp, email or chat conversation
Recordings and transcripts saved with the conversation

WhatsApp customer service
Your team answers from one WhatsApp Business number together, with templates for proactive messages, broadcasts for one-to-many sends, and AI or Flow journeys handling the routine questions before a person steps in.
Several agents on one WhatsApp Business number
Templates, broadcasts and proactive sends
Chatbot journeys with handover to a person

Shared email inboxes, routed to the right team
Bring your sales, support and department mailboxes into Cue. Every email goes to the right team, gets an acknowledgement straight away, and sits on the customer record next to their calls and chats.
Shared mailboxes per team, site or department
Automatic routing and acknowledgement
Email history on the same customer record

Live Chat on your website
Answer website visitors while they're still on the page. AI Agents handle the common questions around the clock and pass anything else to your team in the same inbox.
Chat widget for your website
AI Agents that answer 24/7
Handover to a person in the same inbox

Facebook Messenger in your inbox
Reply to Facebook messages from Cue instead of a separate app. Messenger conversations get the same routing, chatbots and reporting as every other channel.
Messenger in the shared inbox
The same routing and chatbots as other channels
Reported alongside every other channel
Whether it's "Can I view this weekend?" or "Is this still available?", Cue helps you stay responsive - with the right answers, at the right moment through every step of the buying journey
Live Chat
Answer pre-checkout questions to get shoppers over the line
J
Jonny
Apartment enquiry
Now
Hayley

H
Do you have any 2 bedroom units in
the Claremont Complex?
·
now
Hi there, we sure do! What's your budget?
Chatbots

Welcome to the Falcon Rentals chatbot 🤖
New listings brochure
28%
·
14,795

Broadcasts
Send messages that feel personal - even to thousands

AI Agents
Cue's AI handles the repetitive stuff so your humans don't have to
Answered by AI Agent
CUE reAl estate SOLUTION FAQs
Have another question?
How does Cue facilitate collaboration between real estate agents, property managers, and support teams?
Everyone works from a shared inbox, with notes, handover tools and chat history in one place





