AUTO-ASSIGN
Ticket routing for busy service teams
Ticket routing for busy service teams
Auto-route customers through round-robin or least busy agent
Auto-route customers conversations
AUTO-ASSIGN
Ticket routing for busy service teams
Auto-route customers through round-robin or least busy agent
Route tickets without
manual input
Route tickets without
manual input
New tickets are auto-assigned by round robin or least busy logic to keep workloads balanced and responses fast
New tickets are auto-assigned by round robin or least busy logic to keep workloads balanced and responses fast
Get a free demo
Get a free demo
Bulk assign missed tickets in seconds
Bulk assign missed tickets in seconds
Catching up after a break? Trigger Auto-Assign to instantly distribute unassigned chat tickets
Catching up after a break? Trigger Auto-Assign to instantly distribute unassigned chat tickets
Get a free demo
Get a free demo
RESOURCES
See how easy it is to route tickets through round robin or assign to the least busy agent automatically
See how easy it is to route tickets through round robin or assign to the least busy agent automatically
Learn how to set up Auto-Assign inside your flows to distribute chat tickets automatically
Learn how to send a WhatsApp broadcast to different customers with contact lists
Learn how to use Auto-Assign inside the Cue Inbox to quickly distribute unassigned tickets
Learn how to send a WhatsApp broadcast to different customers with contact lists
