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CUE WHATSAPP FOR BUSINESS

Outgrown WhatsApp for Business? It’s time for the WhatsApp Business API

Outgrown WhatsApp for Business? It’s time for the WhatsApp Business API

Upgrade how you connect with customers.

Faster replies and better service

Every chat in one shared inbox

Automation, broadcasts and compliance ready to go

Get a free demo —>

Get a free demo

Trusted by the biggest brands

Trusted by the biggest brands

Trusted by the biggest brands

Floating message reply.

Need help with pricing?

Company logo.

Turn scattered WhatsApp chats
into organised service

Cue unifies your WhatsApp chats into a single, automated, and trackable customer service platform.

Scale your service with the WhatsApp Business API

Grow your team and campaigns without losing control.


✔️ Manage unlimited users and set permissions in clicks

✔️ Send approved, branded broadcasts to thousands

✔️ Keep service measurable with analytics and compliance built in

WhatsApp; but for teams,

not individuals

No more juggling personal numbers or lost messages.


✔️ All customer chats in one shared space, no more blind spots

✔️ Full history for every conversation

✔️ Smart routing that keeps replies quick and accountable

Turn WhatsApp into 24/7

customer service

Let AI handle the routine so your team can focus on what matters.


✔️ Automated replies that never miss a message

✔️ Converts missed chats into active leads

✔️ Hands over to your team, seamlessly and in-context

Floating message reply.

Ted, ready to resupply?

Company logo.
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10% off everything!

Company logo.

Use the official WhatsApp Business API (including Cloud API) to send approved messages, automate replies and manage high-volume conversations at scale.

Cue handles the setup, templates, routing and reporting, you barely lift a finger.

Go beyond the basics with the WhatsApp Business API

Go beyond the basics with the WhatsApp Business API

Go beyond the basics with the WhatsApp Business API

Not all WhatsApp solutions are the same. Cue gives you everything you need to scale - automation, analytics, integrations and more.

Not all WhatsApp solutions are the same. Cue gives you everything you need to scale - automation, analytics, integrations and more.

Not all WhatsApp solutions are the same. Cue gives you everything you need to scale - automation, analytics, integrations and more.

WhatsApp icon.
WhatsApp icon.
WhatsApp icon.

Personal

Personal

Business

Business

Cue

Cue

Users

Users

1

2

Free tier

Free tier

AI

AI

SSO

SSO

Chatbots

Chatbots

Integrations

Integrations

Verification

Verification

Shared inbox

Shared inbox

Analytics

Analytics

CRM features

CRM features

"Many of our clients have reduced their call centre volumes by up to 60% and cut costs in half by just implementing WhatsApp thanks to Cue!"

"Many of our clients have reduced their call centre volumes by up to 60% and cut costs in half by just implementing WhatsApp thanks to Cue!"

Testimonial headshot.

Marius Brits

Marius Brits

360 Administration and Systems

360 Administration and Systems

Real conversations. Real results.
Ways to use WhatsApp Business with Cue

Real conversations.
Real results.
Ways to use WhatsApp Business with Cue

No more dead ends or disconnected replies. Cue lets you handle support, updates, reminders, even handoffs in the same WhatsApp thread.

A mobile message displaying an appointment confirmation for 'George' with a 'Manage' button.

Appointment reminders

Never miss a booking again

Send friendly, real-time reminders and confirmations straight to WhatsApp

A mobile message showing an order update, 'Your order #21711 is on its way!', with options to rearrange delivery or chat to an agent.

Order Updates

From check out to delivery

Keep customers in the loop with live order tracking and delivery alerts

A mobile chat conversation where a user asks 'Can you help me log back into my account?' and receives a positive reply.

Customer Support

Help without the hold music

Handle questions, issues and follow-ups. No tickets, no waiting, just resolutions

A mobile message displaying a green background with percent symbols, offering '20% off all your Grovefield favourites' with a 'Shop now' button.

promotions & Offers

Boost clicks, not bounce rates

Send targeted promos your customers actually open, with interactive messages

A mobile screen showing a customer service feedback request with five-star ratings, asking 'How was your service?'.
A question to ask a user on feedback.

Post-sale follow-ups

Stay connected after purchase

Check in, gather feedback or upsell naturally through the same chat

Messages customers
actually respond to

Messages customers
actually respond to

WhatsApp gets attention. Cue turns that attention into measurable results.

WhatsApp gets attention. Cue turns that attention into measurable results.

Open Rates

Open Rates

WhatsApp

WhatsApp

SMS

SMS

Email

Email

Achieve up to 90% open rates and

track what happens next with

Cue’s built-in insights.

Achieve up to 90% open rates and track what happens next with Cue’s built-in insights

A man walking and looking at his phone, which displays a 'NeonByte New product alert' notification.

now

New product alert 🚨

NeonByte

Company logo.
A man walking and looking at his phone, which displays a 'NeonByte New product alert' notification.

now

New product alert 🚨

NeonByte

Company logo.

Cue helps you reach your customers instantly with automated, personalised messages that feel like real conversations.

Cue helps you reach your customers instantly with automated, personalised messages that feel like real conversations

A mobile message showing two phone cases, promoting the 'XS cover' with a 'Buy' button.
A mobile message showing two phone cases, promoting the 'XS cover' with a 'Buy' button.

Buy

Buy

Send interactive messages with CTAs, images and quick replies - all trackable, all in one platform.

Achieve up to 90% open rates and track results with Cue’s built-in insights

Cue helps you reach your customers instantly with automated, personalised messages

Send interactive messages with CTAs, images and quick replies

Your partner in every
customer conversation

Your partner in every
customer conversation

From setup to ongoing support, Cue makes connecting with customers effortless.

WhatsApp Business API and more – Cue connects to more platforms and integrates with systems you already use

Quick to set up – no developers needed; we guide you through onboarding and tailor everything to your business.

Ongoing support – our dedicated team is here to help whenever you need us, so you’re never left hanging.

Can I chat to sales?

A mobile screen displaying a WhatsApp 'Chats' list, showing a 'Grovefield' notification and 'Tony is typing..
A mobile screen displaying a WhatsApp 'Chats' list, showing a 'Grovefield' notification and 'Tony is typing..

WHATSAPP ANALYTICS

WHATSAPP ANALYTICS

Turn WhatsApp chats into actionable insights

Turn WhatsApp chats into actionable insights

Turn WhatsApp chats into actionable insights

Track engagement and break down performance with clear, actionable analytics - so you can optimise every WhatsApp Business interaction

Get a wholistic view of all your customer conversations to identify what's working and what's not

Traffic

3,497

Total conversations

Step

Welcome

Account

Payments

Impressions

1049

%

30%

WhatsApp traffic analysis

WhatsApp traffic analysis

Track which step drives the most traffic

Step analysis

WhatsApp chatbot menu.

Please choose an option below

Select

Responses

My account

Track order

Open account️

Chat to agent

Frequency

30%

20%

18%

12%

WhatsApp Chatbot menu breakdown

WhatsApp Chatbot menu breakdown

See which options have the highest engagement rate

Drop-off

3,497

3,321

Total conversations

Step

Thank you

Payment

No application

Impressions

1049

%

30%

WhatsApp drop-off data

WhatsApp drop-off data

Monitor, identify, and correct customer drop off points

WHATSAPP BUSINESS api Solutions FAQs

Frequently Asked
Questions

Frequently Asked
Questions

Frequently Asked
Questions

How does Cue leverage WhatsApp’s rich media capabilities for enhanced customer engagement?

Cue supports images, videos, buttons, and PDFs, making WhatsApp conversations more helpful and interactive

How does Cue leverage WhatsApp’s rich media capabilities for enhanced customer engagement?

Cue supports images, videos, buttons, and PDFs, making WhatsApp conversations more helpful and interactive

Can Cue’s WhatsApp integration handle automated workflows for multi-step customer journeys

Can Cue’s WhatsApp integration handle automated workflows for multi-step customer journeys

What support does Cue provide for WhatsApp Business API verification and onboarding?

What support does Cue provide for WhatsApp Business API verification and onboarding?

How does Cue optimise WhatsApp for low-bandwidth environments, like rural travel markets?

How does Cue optimise WhatsApp for low-bandwidth environments, like rural travel markets?

Can I schedule broadcast messages

Can I schedule broadcast messages

How much do broadcasts cost?

How much do broadcasts cost?

Floating message reply.

Need help with pricing?

Company logo.

Turn scattered WhatsApp chats
into organised service

Cue unifies your WhatsApp chats into a single, automated, and trackable customer service platform.

Turn WhatsApp into 24/7 customer service

Let AI handle the routine so your team can focus on what matters.


✔️ Automated replies that never miss a message

✔️ Converts missed chats into active leads

✔️ Hands over to your team, seamlessly and in-context

WhatsApp; but for teams, not individuals

No more juggling personal numbers or lost messages.


✔️ All customer chats in one shared space, no more blind spots

✔️ Full history for every conversation

✔️ Smart routing that keeps replies quick and accountable

Scale your service with WhatsApp Business

Grow your team and campaigns without losing control.


✔️ Manage unlimited users and set permissions in clicks

✔️ Send approved, branded broadcasts to thousands

✔️ Keep service measurable with analytics and compliance built in

Floating message reply.
Floating message reply.

Ted, ready to resupply?

Ted, ready to resupply?

Company logo.
Floating marketing message.

10% off everything!

Company logo.
Floating message reply.

Need help with pricing?

Company logo.

Turn scattered WhatsApp chats into organised service

Cue unifies your WhatsApp chats into a single, automated, and trackable customer service platform.

Turn WhatsApp into 24/7 customer service

Let AI handle the routine so your team can focus on what matters.


✔️ Automated replies that never miss a message

✔️ Converts missed chats into active leads

✔️ Hands over to your team, seamlessly and in-context

WhatsApp; but for teams, not individuals

No more juggling personal numbers or lost messages.


✔️ All customer chats in one shared space, no more blind spots

✔️ Full history for every conversation

✔️ Smart routing that keeps replies quick and accountable

Scale your service with WhatsApp Business

Grow your team and campaigns without losing control.


✔️ Manage unlimited users and set permissions in clicks

✔️ Send approved, branded broadcasts to thousands

✔️ Keep service measurable with analytics and compliance built in

Floating message reply.

Ted, ready to resupply?

Company logo.
Floating marketing message.

10% off everything!

Company logo.