Solutions

Resources

Pricing

About

Products

Sign in

Get a demo

WHATSAPP CHATBOT FOR BUSINESS

Cue's WhatsApp Chatbot answers customers automatically, 24/7

Still replying manually to customers?
It’s time to Automate WhatsApp

Cue’s WhatsApp chatbot automatically answers FAQs, qualifies enquiries, and hands over to your team when needed, so no message goes unanswered.

Cut response times by 10x

Automate 80% of FAQs

Reduce support costs by 3x

Get a free demo —>

Get a free demo

Trusted by the biggest brands

Trusted by the biggest brands

Automatically respond to customer's
WhatsApp messages

Respond automatically to customer queries

Handle high volumes of WhatsApp messages automatically

with speed, structure, and smarts.

Robot emoji icon.

Instant Responses, 24/7


Cut response times, reduce missed messages, and support customers around the clock.

Instant Responses, 24/7


Cut response times, reduce missed messages, and support customers around the clock.

Service agent emoji icon.

Automatic Flows to Guide & Qualify


Use automated WhatsApp chatbot flows to ask questions, filter leads, and send them to the right team.

Automatic Flows to Guide & Qualify


Use automated WhatsApp chatbot flows to ask questions, filter leads, and send them to the right team.

Free human agents to focus on complex, high-value conversations

Green checkmark emoji icon.

Accurate Answers


Cue’s AI Agents holds real conversations based on your data so customers always get instant answers they can trust.

Handle first-touch

queries WhatsApp, Messenger, and web

"Cue has transformed and automated our customer journey, reducing manual workload by over 80%"

"Cue has transformed and automated our customer journey, reducing manual workload by over 80%"

"Cue has transformed and automated our customer journey, reducing manual workload by over 80%"

A customer testimonial attributing business improvements to Cue, with the company logo underneath.

Cut response times from hours to seconds

Keep wait times low
and CSAT high

Cut response times from hours to seconds

Cue powers WhatsApp chatbot flows with instant AI powered responses, smart routing, and insightful reporting

Cue powers WhatsApp chatbot flows with instant AI powered responses, smart routing, and insightful reporting

Guide every customer with

personalised conversational journeys

AI sends instant first responses, so customers aren't left waiting

Yes! Try a Pulse Fit gym near you for free for a day. Ready to sign up?

Yes! Try a Pulse Fit gym near you for free for a day. Ready to sign up?

A user flow diagram showing a chat message 'Can I chat to someone in sales?' being routed to a 'Chat to sales' endpoint.

User Flows #01

Accounts

Returns

Chloe

Can I chat to someone in sales?

🤑

Chat to sales

❤️

Support

Auto-triage gets each issue to the right person, right away

Web Chat

30%

76

Tickets opened

39

Tickets closed

30m 14s

Avg resolution time

8m 21s

Avg first reply time

Built-in reporting helps you optimise workflows and replies

Automate chats across your channels

Start with a WhatsApp chatbot. Seamlessly expand to

other channels when you’re ready.

Set up chatbots capable of carrying on a conversation from one channel to the next

A mobile chat with 'PulseFit' where a user asks about a trial membership, and the chatbot offers a free day pass.

Yes! Try a Pulse Fit gym near you for free for a day. Ready to sign up?

Yes! Try a Pulse Fit gym near you for free for a day. Ready to sign up?

WhatsApp

WhatsApp

Create, customise & launch chatbots with the WhatsApp Business API

C

OR

J

Tracy Tait

Sales

Now

Web chat

Web chat

Wow customers with advanced chatbot widgets

on your business website

Aa

Aa

SpotiTravel

SpotiTravel

Hi, I'd like to book a room
for a 7 night Stay in Malta 🇲🇹

Hi, I'd like to book a room
for a 7 night Stay in Malta 🇲🇹

Sure! What dates are you looking at?

Sure! What dates are you looking at?

Messenger

Messenger

Create conversational chatbots to get the message to customers who use Messenger as their point of contact

Answers at every step
of the customer journey

Answers at every step
of the customer journey

Make the most of high-intent moments with

real-time automated conversations that

turn curiosity into conversions

Make the most of high-intent moments with real-time automated conversations that turn curiosity into conversions

A chat conversation about an orange bag, where an AI Agent confirms it comes in other colours.
A chat conversation about an orange bag, where an AI Agent confirms it comes in other colours.

Does this come in other colours?

Does this come in other colours?

AI Agent

AI Agent

Yes! It comes in green and purple too

Yes! It comes in green and purple too

Meet customers where they are

Meet customers where they are

Let customers message you from your site, a WhatsApp QR code, or their favourite channel.

Hi, I'd like to exchange a purchase

Hi, I'd like to exchange a purchase

Hi, I'd like to exchange a purchase

Hey there, I can help with that!

Hey there, I can help with that!

Hey there, I can help with that!

|

|

Website chatbot

Website chatbot

Website chatbot

Please share your order number ☺️

Please share your order number ☺️

Please share your order number ☺️

C

C

OR

OR

J

J

Tracy Tait

Tracy Tait

Sales

Sales

Now

Now

Automated flows or AI answers

Use flows to collect information or let an AI Agent answer questions using your business knowledge.

A mobile chat with 'PulseFit' where a user asks about a trial membership, and the chatbot offers a free day pass.

Yes! Try a Pulse Fit gym near you for free for a day. Ready to sign up?

Yes! Try a Pulse Fit gym near you for free for a day. Ready to sign up?

Yes! Try a Pulse Fit gym near you for free for a day. Ready to sign up?

Humans step in when it matters

Automate your after sales support service

View every chat in Cue's smart platform and jump in instantly when a human touch is needed.

Make it easy to service existing customers without lifting a finger

Your partner in every
customer conversation

Your partner in every
customer conversation

From setup to ongoing support, Cue makes connecting with customers effortless.

WhatsApp Business and more – Cue connects to more platforms and integrates with systems you already use

Quick to set up – no developers needed; we guide you through onboarding and tailor everything to your business.

Ongoing support – our dedicated team is here to help whenever you need us, so you’re never left hanging.

Get a free demo

Get a free demo

Can I chat to sales?

A mobile screen displaying a WhatsApp 'Chats' list, showing a 'Grovefield' notification and 'Tony is typing..

WHATSAPP ANALYTICS

WHATSAPP ANALYTICS

Turn WhatsApp chats into actionable insights

Turn WhatsApp chats into actionable insights

Turn WhatsApp chats into actionable insights

Track engagement and break down performance with clear, actionable analytics - so you can optimise every WhatsApp Business interaction

Get a wholistic view of all your customer conversations to identify what's working and what's not

Traffic

3,497

Total conversations

Step

Welcome

Account

Payments

Impressions

1049

%

30%

WhatsApp traffic analysis

WhatsApp traffic analysis

Track which step drives the most traffic

Step analysis

WhatsApp chatbot menu.

Please choose an option below

Select

Responses

My account

Track order

Open account️

Chat to agent

Frequency

30%

20%

18%

12%

WhatsApp Chatbot menu breakdown

WhatsApp Chatbot menu breakdown

See which options have the highest engagement rate

Drop-off

3,497

3,321

Total conversations

Step

Thank you

Payment

No application

Impressions

1049

%

30%

WhatsApp drop-off data

WhatsApp drop-off data

Monitor, identify, and correct customer drop off points

WHATSAPP Chatbot FAQs

Frequently Asked
Questions

Frequently Asked
Questions

Frequently Asked
Questions

Got another question?

Get a free demo

Get a free demo

Get a free demo

How does Cue leverage WhatsApp’s rich media capabilities for enhanced customer engagement?

Cue supports images, videos, buttons, and PDFs, making WhatsApp conversations more helpful and interactive

Can Cue’s WhatsApp integration handle automated workflows for multi-step customer journeys

What support does Cue provide for WhatsApp Business API verification and onboarding?

How does Cue optimise WhatsApp for low-bandwidth environments, like rural travel markets?

Can I schedule broadcast messages

How much do broadcasts cost?