Fuzey alternative
Cue vs Fuzey: Why dealerships choose Cue
Cue gives your sales and aftersales teams one shared inbox for WhatsApp, email, web chat and Messenger, connected to the DMS you already use.
Unlimited team members on every plan
Published pricing, from £249 a month
Works with Keyloop, Pinewood and more than 20 other DMS systems
More than 120 million customer interactions managed through Cue.
Why choose Cue
Why teams switch to Cue
Unlimited seats and simple plans
Fuzey requires you to contact them for a sales quote. Cue publishes its plans, has no per-seat pricing and includes unlimited team members, so every service advisor, sales executive and manager across your sites can work from the same inbox without adding a new charge for each login.
We know dealerships inside out
Cue works with dealer groups including Stellantis brands, Vertu Motors and Evans Halshaw, so we know how sales enquiries, service bookings, workshop updates and aftersales follow-up fit together. Our team helps you build that whole journey on WhatsApp and stays with you as you roll out to more sites. Every Cue plan includes real human support.
Everything connected, including your DMS
Cue connects to your DMS. With this connection you can trigger WhatsApp messages automatically before and after a service. Your channels, CRM and whole team sit in the same platform, with automation, AI and reporting built in.
why cue wins for growth
Cue vs Fuzey feature comparison
DMS integrations
Keyloop, Pinewood and more than 20 other DMS systems in Cue’s DMS directory, so your group is not tied to one DMS.
Keyloop, Pinewood, BMW AWP and Cooper Solutions.
What Cue Customers Say
“Using WhatsApp has given us multiple benefits inside our dealership and our service department: it reduces the telephone calls coming in, it reduces the number of calls we actually do miss, and it gives us the opportunity to communicate with multiple customers at any one point.”
Steve Clarke
Divisional Service Manager, Vertu Motors
“We initially introduced WhatsApp to our service department to make it easier to communicate with our customers and for our customers to communicate with us.”
Dan Robinson
Franchise Director, York Ward & Rowlatt
What Cue does
Get more growth with Cue
Connect your channels, automate routine enquiries, route complex conversations with context and report on what happens next. All with expert support as your growth partner.
WhatsApp, web chat and your other customer channels flow into one shared inbox, so agents can work from one place instead of switching between tools.
The results dealerships see with Cue
Dealerships using Cue move service updates, approvals and surveys from the phone to WhatsApp, where customers read and reply.
Compared with around 40% for calls and 20% for email
Fewer calls landing on the service desk
Higher scores from customers contacted on WhatsApp
Survey engagement
Post-service surveys sent on WhatsApp instead of SMS or email
Switching to Cue
Questions teams ask before they move
Yes. Let Fuzey know you are moving and they switch off two-step verification on your number, which lets Cue connect as your new WhatsApp provider. Your approved message templates come across with it, and if your business is verified on WhatsApp, that verification moves over too, so you stay verified. If you are new to WhatsApp Business, we set up your number from scratch as part of onboarding.
Ready to make customer conversations work harder?
See how Cue can bring your customer conversations into one place, automate repetitive work and give your team a clearer route from enquiry to outcome.