Automotive · DMS integration
Every Keyloop repair order already holds what’s needed to update a customer: their name, their vehicle, the time it’s due back. Most dealerships still call, or don’t get round to it. Cue turns that data into a message that sends itself.
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Live, verified integration. Connected with your Store ID and Enterprise ID.
Setup
Connect it once, and Keyloop starts the conversation for you
Set up the integration once, using your Keyloop Store ID and Enterprise ID, and service and repair-order events can trigger a WhatsApp message automatically, before a booked service, or the moment a job is done. No advisor has to remember, and no customer is left checking their phone for an update that never comes.
What that actually changes
Fewer advisors on the phone chasing timing updates
Fewer no-shows from reminders that never went out
Customers who feel looked after because the message arrived on time
How it works
How the Keyloop integration works
1
Connect.
Your workspace owner sets up the integration once, using your Keyloop Store ID and Enterprise ID.
2
Choose the trigger.
Pick the Keyloop event that should start a conversation, for example a repair order being created.
3
Choose the template.
Select the WhatsApp template the customer receives, and set the timing relative to the event.
4
Personalise automatically.
Templates pull details straight from Keyloop, so messages go out personalised without an advisor filling anything in by hand.
See it running on your dealership’s data →
DMS integrations
Built to work with any DMS, Keyloop included
This isn’t a one-off build. Cue is DMS agnostic, and the same underlying approach connects to dealer management platforms across the UK and South Africa. Keyloop is our deepest, most established integration, proof the pattern works at scale, not a special case.
See the full list of DMS integrations →
Aftersales
Built for the aftersales journey
Repair-order and service-event triggers are where Keyloop’s integration is proven today, service reminders, questionnaires and follow-up messaging, connected to the DMS your team already runs on.
See how Cue works for automotive aftersales →
Common questions
Common questions about the Keyloop integration
We run more than one DMS across our sites
Is this hard to set up, do we need IT involved?
Does this replace how our advisors currently talk to customers?
Does Cue integrate with Keyloop, and is it live?
What can the Keyloop integration actually do?
Does Cue replace Keyloop?
See your Keyloop data turn into a conversation
We’ll walk through your Store ID, your triggers, and the first message your customers would actually see.
Get your Keyloop walkthrough